Application Billing Specialist - Healthcare, iPM/webPAS

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as our Application Specialist - Billing at Dedalus, one of the World’s leading healthcare technology companies, in Melbourne and Brisbane, Australia to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As the Application Specialist - Billing, you will serve as the Subject Matter Expert (SME) for hospital billing within the Professional Services PAS team, supporting both iPM and webPAS applications.

This role encompasses a broad range of billing-related functions, including invoicing, receipting, IFC, ECLIPSE claiming, bulk billing, general ledger (GL) extracts, MBS and prostheses schedules, and health fund contract administration.

You will be responsible for:

• Interpreting hospital health fund agreements and, ensuring accurate configuration and maintenance of contract data within iPM and webPAS billing solutions.
• Formatting, validating and loading billing-related reference data, including Medicare Benefits Schedule (MBS) fee schedules, prosthetics schedules, and other billing datasets required to support accurate billing and claiming processes within iPM and webPAS.
• Contributing to Implementation Planning Studies with a focus on hospital billing requirements within PAS solutions.
• Delivery of billing-related components for iPM and/or webPAS implementations, working closely with project teams and customer stakeholders throughout the project lifecycle.
• Providing billing configuration expertise and process guidance to customers as part of smaller project engagements and consulting activities.
• Investigating, documenting, and assisting in the resolution of software issues identified during project delivery and hyper care periods.
• Delivering customer training on hospital billing functionality, including health fund Contract Management processes.
• Collaborating with Product, Development, Support, and Professional Services teams to support ongoing product improvements and customer outcomes.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

• Minimum 3 years' experience in hospital billing, patient administration, or healthcare information systems, preferably within private healthcare environments.
• Demonstrated experience with hospital billing processes, including invoicing, receipting, claiming, health fund billing, contract management, Medicare and ECLIPSE claiming
• Experience interpreting and administering healthcare provider agreements and contracts, including translating contractual requirements into system configurations and billing rules.
• Experience managing billing-related datasets, including MBS schedules, prostheses schedules, healthcare provider contract data, and other healthcare billing reference data.
• Experience using Patient Administration Systems (PAS), ideally including iPM and/or webPAS.

Desirable Requirements

• Experience delivering customer training, workshops, and knowledge transfer sessions to end users and stakeholders.
• Exposure to tender responses, pre-sales activities, or solution demonstrations
• Technical skills such as SQL scripting, AWS, Copilot, SharePoint and Service Now.

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 11th Dec 2026

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognize that we have improvements to make, and, on this journey, we must remain authentic and realistic but also ambitious, we also welcome applications from Aboriginal and Torres Strait Islander communities.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

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