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Glacier Bancorp

Regional bank with community-focused services

Lending Assistant

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeKaty, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 2 years of customer service experience is required.
  • At least 1 year of loan administrative experience in commercial real estate loans is required.
  • Superior time management and organizational skills are required.
  • Ability to learn new technology, adapt to change, demonstrate initiative, and commit to continuous learning is required.
  • Professional speech, demeanor, and dress are required.
  • Ability to handle sensitive information with integrity and confidentiality is required.
  • Expert knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook, is required.
  • Ability to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators, is required.
  • Must live within 30 minutes of the bank's Katy location.
  • Must be capable of regular, reliable, and timely attendance; working extended hours or traveling off site when required; and climbing or descending stairs in an emergency.
  • Must be able to routinely work at a computer for an average of 6–8 hours per day when necessary and meet the stated sitting, hand-use, talking, hearing, standing, walking, lifting, reaching, and close-vision demands, with reasonable accommodation as applicable.

Responsibilities

  • Represent the Bank in a courteous and professional manner.
  • Obtain credit reports and process credit denials according to regulations.
  • Take loan applications, obtain credit reports, and process credit denials according to regulations.
  • Type memos, letters, and reports.
  • Greet customers and assist them with routine problems.
  • Accept loan payments and deposits.
  • Handle incoming telephone calls and mail.
  • Obtain the necessary documents and legal papers for loans.
  • Call and write letters to past-due customers.
  • Produce loan documents and renewal loans accurately and in a timely manner.
  • Service loans as needed, including processing payments, preparing payoff quotes, and forwarding information to lenders and/or clients.
  • Maintain knowledge of banking products and services to cross-sell to customers.
  • Image documents into the electronic filing system.
  • Work exception reports.
  • Set up meetings, conferences, and conference calls.
  • Proactively monitor schedules to identify and resolve conflicts and inefficiencies.
  • Comply with privacy policies and procedures to maintain customer confidentiality and protect information.
  • Comply with federal, state, and local regulatory rules and regulations governing financial institutions, as well as company policies and procedures.
  • Complete and pass required regulatory compliance training as assigned.
  • Perform additional duties and tasks assigned by management.

Desired Qualifications

  • An associate's degree or higher is preferred.
  • At least 2 years of loan administrative experience in commercial real estate loans is preferred.

About the Company

Glacier Bancorp

Regional bank with community-focused services

Glacier Bancorp operates as a regional bank holding company with a network of community banks across eight Western states. Its purpose is to provide personalized banking services by leveraging the strengths of a large organization to serve local communities. The company emphasizes a people-first approach, investing in employees’ training and career growth, and maintaining deep community ties through volunteer work, local sponsorships, and partnerships. Glacier Bancorp’s product mix centers on traditional banking services offered through its 17 divisions, aiming to combine personal, local service with the resources and stability of a larger bank. The goal is to maintain financial strength and stability while supporting customers and communities through a broad range of banking solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Kalispell, MT
Founded
1955

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