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Monarch

Behavioral health and substance use treatment

Behavioral Technician - Crisis

Mental & Behavioral HealthConfirmed live in the last 24 hours
Part-timeLumberton, NC, USA$16 /hrIn-person

About the Job

Requirements

  • A bachelor's degree or high school diploma is required.
  • A valid United States driver's license is required.
  • Experience working with adults with a mental health diagnosis and/or substance use disorder is listed as not required.
  • Maintain certification in all agency, state, and federal training requirements.
  • Demonstrate knowledge of and comply with agency policies and procedures, as well as state and federal statutes and regulations related to the program area.
  • Demonstrate knowledge of emergency procedures.

Responsibilities

  • Provide care to individuals receiving services in a manner that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
  • Carry out functions that contribute to the effectiveness and safety of the unit, including crisis intervention, taking vital signs, and observing individuals receiving services.
  • Maintain inventory supplies and make appropriate requisitions.
  • Ensure an environment conducive to recovery consistent with SRMH/DD/SAS and Crisis Services philosophy and best practice.
  • Respect the rights of individuals receiving services to make choices within available parameters and make every effort to follow their crisis plan.
  • Work with clients, families, and other team members to ensure the crisis stabilization unit provides a safe and supportive environment consistent with recovery concepts and person-centered planning.
  • Coordinate and/or implement skilled-level activities involving care, treatment, and training of individuals receiving services on the crisis unit.
  • Ensure individuals receiving services maintain appropriate personal hygiene, perform activities of daily living, and receive proper nutrition.
  • Assist with self-help skills as necessary and keep the supervisor informed of the condition of individuals receiving services.
  • Prepare written reports, such as vital signs, census reports, and incident reports, as necessary.
  • Utilize the treatment plan developed by nursing staff and/or the substance abuse specialist.
  • Supervise individuals receiving services in activities of daily living, encouraging independence and responsibility for self.
  • Enforce limits on individuals' behavior using established policies, procedures, and rules.
  • Secure and relay information used by professionals for admission, discharge, and transfer of individuals receiving services.
  • Observe individuals receiving services for changes in physical and mental conditions and report changes to professional staff.
  • Monitor and document food intake during mealtime and snack time.
  • Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision.
  • Attend and actively participate in required meetings and training.
  • Assist in crisis situations.
  • Complete other relevant responsibilities as assigned by the supervisor.
  • Drive and travel as required.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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