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Richemont

Luxury-goods holding company acquiring maisons

Client Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listedIn-person

About the Job

Requirements

  • Several years of experience in a customer- and service-oriented environment.
  • Sales experience and a passion for watches, with a strong service orientation.
  • Excellent structural and organizational skills.
  • Excellent German and English skills.

Responsibilities

  • Create a distinctive sales ceremony for clients and ensure an outstanding customer experience.
  • Identify growth opportunities and contribute actively to the boutique's success through a strong sales mindset and passion for the watches.
  • Maintain and deepen relationships with customers and prospects through tailored support and excellent service.
  • Advise after-sales customers as a watch expert and provide appropriate solutions in line with the Maison's standards.
  • Represent the brand and build a valuable network of high-potential customers.
  • Contribute innovative ideas and creativity to develop events and customer activations.
  • Manage boutique operations in accordance with the Maison's procedures and guidelines.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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