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Nordstrom

Full-line department store retailer

Seasonal and Regular Commission Sales

Retail SalesPosted on Nov 13
Full-timeSchaumburg, IL, USA$17.30 /hrIn-person

About the Job

Requirements

  • A genuine passion for fashion, styling, and customer experience.
  • A self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • A team-first mindset, looking for ways to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • The ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching to lift them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback that earns trust and drives loyalty.
  • Set and achieve personal sales goals and stay accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, performing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Show up for the team each shift, communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
  • Build lasting customer relationships to drive predictable business by using the 2-2-2 Method—follow up 2 days, 2 weeks, and 2 months after a purchase—Nordy Club enrollment, and the Personal Book tool for tracking customers and personalizing outreach.
  • In Women's Apparel, help customers build wardrobes by listening to their needs, offering styling suggestions, following up when new arrivals fit their tastes, advising on fit and fashion trends, and recommending alterations and tailoring when appropriate.
  • In Shoes, help customers find footwear through personalized service and product expertise, understand preferences, present curated selections, assist with fit, buckling, and lacing, and create a seamless experience.
  • In Men's Apparel, help customers build complete wardrobes by combining casual and dress apparel suited to their lifestyle, career, and special occasions, and provide styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories.
  • In Kids Apparel & Shoes, create a welcoming shopping experience, build rapport, offer sizing guidance, develop long-term relationships through follow-ups as children grow, and help expecting and new parents navigate baby essentials, shoes, and baby gear.
  • In Jewelry, Handbags, Accessories & Luggage, recommend items suited to customer style and lifestyle, and educate customers on features, materials, craftsmanship, and brand differences.
  • In Lingerie, perform the duties described in the supplemental job description for Lingerie.
  • Provide occasional flexibility to support other departments as needed.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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