U

Uber

Connects people with rides, meals and groceries

SMB Medium Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of sales or account management experience at a high-growth company, including solution sales experience.
  • Ability to make decisions based on data analysis and performance metrics.
  • Fluent in Japanese.
  • Comfortable with English reading and writing, and motivated to improve English skills.

Responsibilities

  • Build and maintain strong, long-term relationships with restaurant partners.
  • Understand partners’ needs and challenges and provide appropriate support.
  • Identify issues quickly using a data-driven perspective and provide necessary resources and assistance.
  • Collaborate with managers and the leadership team to shape the future of the SMB organization in Japan.
  • Work with internal departments, including operations, marketing, and customer support, to resolve issues.
  • Meet or exceed monthly and quarterly sales targets.

Desired Qualifications

  • Experience in Japan’s food-service industry or an extensive network in that industry.
  • Understanding of SaaS, internet advertising, or marketplace businesses.
  • Project management experience involving cross-functional stakeholders.

About the Company

Uber

Connects people with rides, meals and groceries

Uber runs digital marketplaces that connect people seeking rides, meals and groceries with drivers, couriers and local merchants. Its Uber app includes private and shared rides, while Uber Eats lets customers order from restaurants and stores for delivery or pickup. The apps match requests with nearby service providers, handle payment and show trip or order progress, with revenue coming from service fees charged on transactions. Uber Freight connects businesses shipping goods with trucking companies and sells managed transportation services, extending the group's software beyond consumer trips. Founded in 2009, Uber is headquartered in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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