Full-Time
CleverTap
501-1,000 employees
Customer engagement and data analytics platform
No salary listed
Mid, Senior
Mumbai, Maharashtra, India
Hybrid role requiring some in-office presence.
- Graduation
- B.E / B.Tech (Any stream) / B.Sc (IT)
- Overall 4-6 years experience
- 2-3 years Customer Success Manager or Account Manager experience
- Preference for marketing, agency, or consulting experience
- Strong technical aptitude
- Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans)
- Develop an intimate understanding of your customers’ businesses, conduct health checks
- Develop a network of champions within each account through education, coaching, and strong influencing skills
- Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews
- Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
- Be an expert on trends and best practices for digital marketing and analytics
- Enlighten our customers with insights gleaned from their own data and industry trends
- Ensure customers get maximum value from CleverTap by leveraging full platform functionality
- Liaison between your customers and all the internal teams
- Handle customer concerns with confidence, putting them at ease.
- Experience in SaaS
- Post-Graduation
- MBA – Marketing
- PGDM
- Diploma courses in Digital Marketing
CleverTap provides a customer engagement platform that helps businesses analyze and segment customer data to enhance their marketing strategies and personalize customer experiences. The platform processes customer data, allowing businesses to categorize their customers based on various criteria, which enables real-time experimentation and optimization of strategies. Additionally, CleverTap offers tools for campaign orchestration, helping businesses create consistent and engaging experiences across multiple channels. Its AI features provide actionable insights, allowing companies to make informed decisions quickly. Unlike many competitors, CleverTap focuses on a subscription-based model, catering to a diverse range of industries including e-commerce, gaming, and financial services. The goal of CleverTap is to help businesses build loyalty and maximize the lifetime value of their customers.
Company Size
501-1,000
Company Stage
Series D
Total Funding
$175.6M
Headquarters
Mountain View, California
Founded
2013
Simplify's Take
What believers are saying
- Partnership with Deloitte enhances personalization and optimizes engagement touchpoints for businesses.
- Collaboration with upGrad offers deep learning tracks, boosting AI and analytics skills.
- Generative AI adoption enables CleverTap to enhance platform's personalization capabilities.
What critics are saying
- Emerging platforms offering similar features at lower costs threaten CleverTap's market share.
- Rapid AI evolution may require significant R&D investment to maintain competitiveness.
- Stringent data protection regulations could impact CleverTap's data analytics operations.
What makes CleverTap unique
- CleverTap offers a unique all-in-one engagement platform for personalized customer experiences.
- The platform's TesseractDB™ provides speed and cost efficiency at scale for customer engagement.
- CleverTap's AI capabilities empower businesses with insightful, empathetic, and prescriptive intelligence.
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Benefits
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -1%2 year growth
↑ 1%CleverTap's MarTech solutions, product experience platform and VoIP-based engagement capabilities will be integrated with Deloitte's digital strategy expertise, allowing businesses to enhance personalisation, automate marketing workflows and optimise engagement touchpoints.
CleverTap's MarTech solutions, product experience platform and VoIP-based engagement capabilities will be integrated with Deloitte's digital strategy expertise, allowing businesses to enhance personalisation, automate marketing workflows and optimise engagement touchpoints.
SAN FRANCISCO, CA MUMBAI, Mar 13, 2025 - (ACN Newswire) - CleverTap, the all-in-one engagement platform, has partnered with upGrad - one of Asia’s largest integrated skilling and forever learning majors, to introduce a specialised deep-learning program / track within upGrad-powered Digital Marketing and Product Management courses with MICA and Duke CE, respectively.With the commitment of enabling brands to unlock limitless customer lifetime value, CleverTap currently boasts a strong clientele of over 2000 brands globally to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world's first purpose-built database for customer engagement, offering speed and cost efficiency at scale. On the other hand, upGrad is one of Asia's leading integrated skilling giants that offers a range of online hybrid skilling programs, Certifications, and Bootcamps under its B2C portfolio while also facilitating top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Seamlessly integrated into the curriculum, the two entities jointly enable deep learning that blends academic rigor with real-world application, equipping learners with cutting-edge expertise in customer retention, engagement strategies, and AI-driven marketing. Through live masterclasses and hands-on training with CleverTap’s platform, learners will gain exclusive industry insights and practical experience to tackle modern marketing challenges. Learners will receive exclusive, one-month access to the CleverTap dashboard, gaining hands-on experience in leveraging marketing analytics for impactful campaigns
Mumbai: CleverTap and upGrad have recently launched a deep-learning program.
CleverTap partners with upGrad to build a deep learning track to upskill marketers with hands-on AI & analytics training.