Contract
Associate Selling Manager
Club Monaco
1,001-5,000 employees
Luxury fashion retailer of elegant apparel
No salary listed
Laval, QC, Canada
In Person
Travel to remote areas for business meetings may be required.
Category
 Retail (1) |
|---|
Required Skills
Microsoft Office
Inventory Management
Word/Pages/Docs
Marketing
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook
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Requirements
- A minimum of 5 years of retail management experience is required for the Associate Selling Manager role; the French section separately states a minimum of 1 year of retail management experience for assistant managers.
- Computer proficiency with Microsoft Office, including Outlook, Excel, and Word, is required.
- Excellent interpersonal skills supporting a team environment are required.
- Excellent verbal and written English communication skills are required.
- Excellent time-management and project-management skills are required.
- Strong planning and organizational skills, prioritization of deadlines, and attention to detail are required.
- The ability to recognize and react to changing work demands is required.
- The ability to make effective autonomous and group decisions in a timely manner is required.
- The candidate must be goal-oriented and focused on creating business results.
- The candidate must be dedicated to high levels of customer service and sales productivity.
- The candidate must be able to work shifts while standing and walking, lift approximately 20 pounds, and pack, unpack, and move stock.
- The candidate must be able to travel to remote areas for business meetings.
- The candidate must be able to work varying hours and days according to business requirements.
Responsibilities
- Create and foster a database of Club Monaco customers.
- Implement a Personal Shopper Program and a monthly outreach program as new products reach the store.
- Provide customer service and handle product, quality, and return-policy inquiries.
- Brainstorm and execute in-store events with the store management team and district manager.
- Implement systems to track monthly sales, inquiries, and inquiry types.
- Lead product-knowledge sessions and communicate product and customer feedback to managers.
- Open and close the store on designated shifts and find replacement staff when unable to open or close.
- Monitor and execute daily payroll goals and review payroll procedures for accurate reporting.
- Assume Store Manager responsibilities in the Store Manager’s absence.
- Organize schedules for Assistant Managers, Managers-in-Training, and Stylists.
- Achieve or exceed financial plans through effective planning and execution.
- Analyze sales and wage budgets and launch actions to meet or exceed goals.
- Monitor sales and financial results, take appropriate store-level action, and communicate needs to the supervisor.
- Optimize sales, merchandise investment, and wage investment while minimizing stock shortages.
- Control store expenses and lead the store’s business-planning process.
- Recruit candidates as needed and maintain and develop a store team able to meet service and sales goals.
- Select, train, motivate, and coach managers and service associates.
- Schedule and facilitate training sessions to develop individual and team skills.
- Provide continuous performance feedback and training to management and service associates.
- Manage inventory to achieve planned sales and communicate inventory needs.
- Assess competitive opportunities and ensure operational integrity in store routines and practices.
- Train managers and service associates in inventory management and supervise physical inventory counts.
- Audit and coach store management and associates on markdowns, promotional setup, merchandising, damage processing, consolidations, and store standards.
- Train and support management and service associates in store flips and regular merchandising activities.
- Ensure the store follows merchandising and flip calendars and meets visual merchandising and maintenance standards.
- Monitor policy and procedure compliance and model accurate use of company policies.
- Partner with Loss Prevention on audit standards, results, training, and corrective actions.
- Produce and influence operational results, motivate staff, and align daily activities with company goals.
- Monitor sales-floor coverage, breaks, and associate shift changes.
- Communicate sales performance highs and lows to the Store Manager.
- Conduct hourly sales readings and coach staff to exceed sales goals.
- Achieve personal sales goals and lead sales performance on the floor.
- Protect the customer experience and focus staff on customer relationships and product knowledge.
- Delegate staff responsibilities appropriately and foster a positive, collaborative team environment.
- Support asset protection through effective loss-prevention practices.
- Follow the Store Operations, Store Audit Standards, Human Resources, and Loss Prevention manuals.
Desired Qualifications
- Transferability is an asset and increases future promotion opportunities.
- Volunteer work or other experience demonstrating leadership skills is an asset.
Club Monaco is a fashion retailer offering chic, timeless clothing and accessories for men and women in North America through online and physical stores. Its products are designed with high-quality materials and released in seasonal lines; customers buy items at full price or during sales, and gift cards are available. The brand differentiates itself with a blend of modern luxury, romantic elegance, and timeless style delivered through a seamless omni-channel experience. Its goal is to provide elegant, high-quality clothing to a discerning audience and build long-term loyalty through consistent, curated shopping experiences.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Canada
Founded
1985
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Simplify's Take
What believers are saying
- WWD reported a 2024 merchandising reset with new design leadership and campaign investment.
- Club Monaco’s 2026 campaigns and Spring 2026 collection signal continued brand support.
- Store locator data in 2026 shows surviving Canada locations still generating physical traffic.
What critics are saying
- Club Monaco closed its original Queen Street store in December 2025 after 40 years.
- Landlords alleged $133,917 unpaid rent at Yonge Street in January 2026.
- Shrinking U.S. stores and weak online visibility threaten Club Monaco’s relevance within 12 months.
What makes Club Monaco unique
- Club Monaco still owns a recognizable modern-luxury brand built since 1985 Toronto.
- Regent kept the label focused on better basics, sharp fits, and timeless wardrobing.
- Its revival centers on quality fabrics, purposeful collections, and a narrow premium assortment.
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Benefits
Professional Development Budget
Company News
StyleDemocracy
Mar 16th, 2021
For those who didn’t know, Ralph Lauren Corporation actually purchased Club Monaco shortly after its launch in 1985.