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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBurien, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development (GED) is required.
  • Graduate from an accredited medical assistant program before the start date or transfer, or have equivalent military experience and the ability to obtain MA-I before the start date.
  • Hold an Interim Medical Assistant Certificate (Washington) or Medical Assistant Certificate (Washington) at hire.
  • Obtain a Medical Assistant Certificate (Washington) within 12 months of hire.
  • Hold Basic Life Support certification at hire.
  • If hired as MA-I, obtain MA-C before the MA-I credential expires.
  • Have knowledge and skills listed in the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory.

Responsibilities

  • Collect selected data about patients’ health status; determine the purpose of visits and patients’ concerns and educational or physical needs; check and record vital signs; enter pertinent information in medical records; recognize urgent or emergent situations and refer them promptly to a physician or nurse; contribute to development of the nursing care plan; share pertinent information with the appropriate professional provider; safely implement the plan of care according to role and team specifications; and document accurately in the required format.
  • Communicate attentively and individually with each patient; coordinate and facilitate patient care; cooperate and communicate with team members to complete the workload; recognize and report evident psychosocial, cultural, or emotional needs; verify patients understand the purpose of their visits; orient patients and families or significant others to care-team members, available services, and how to access them; help orient new consumers to KFHPW policies and procedures; and uphold the Consumer Bill of Rights and Responsibilities.
  • Provide instruction to patients and families or significant others according to the professional provider’s educational plan, matching instruction to learning needs and the nursing plan of care; encourage adherence to therapeutic and medical regimens; provide age-, sex-, and health-status-appropriate preventive-care information under the professional provider’s direction; use available health education resources; and reinforce the plan to improve general health status.
  • Accurately document selected patient history, observations, and procedures; follow KFHPW documentation standards; provide each patient with a safe, comfortable, and private environment; follow KFHPW safety standards; and adhere to KFHPW infection-control policies and procedures.
  • Take responsibility and accountability for practice, continued growth, and self-evaluation; identify learning needs and participate in education to address them; participate in staff orientation and student education; participate with managers in self and colleague or team performance-review processes; and comply with the current KFHPW dress-code policy.

Desired Qualifications

  • One year of medical assistant experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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