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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timePortsmouth, VA, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to speak and write English and communicate effectively with customers, peers, and management.
  • Ability to read safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute instructions furnished in written, oral, or diagram form.
  • Successfully complete the Parts Knowledge Assessment.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Use Microsoft Word and Excel effectively.
  • Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization.
  • Ability to work assorted days, evenings, and weekends as needed.
  • Ability to locate and stock parts; knowledge of safety practices; ability to operate inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • Automotive parts and automotive systems knowledge, including the ability to source parts from special orders, FDO, second sources, and other sources.
  • Ability to recommend advanced solutions, projects, and products based on quality considerations.
  • Advanced selling skills for commercial customers.
  • Ability to multitask, stay organized, listen, and solve problems.
  • Ability to meet the stated physical demands, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • At least three years of prior automotive parts experience is preferred, not required.
  • Proven sales ability and prior experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide commercial customers with the GAS2 selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for team members.
  • Collaborate with the general manager on team members' coaching and development needs.
  • Dispatch drivers to ensure timely and accurate delivery and that delivery standards are met.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the general manager to ensure proper driver coverage.
  • Support profitable commercial business growth through customer retention and growth.

Desired Qualifications

  • Spanish language ability is a plus.
  • ASE P2 certification or equivalent readiness is desirable.
  • ASE certification is preferred, but not required.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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