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IHG

Global hotel company

Events & Conference Lead

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeFrankfurt, GermanyIn-person

About the Job

Requirements

  • Completed vocational training or a degree in hospitality, hotel management, event management, or a comparable qualification.
  • Practical experience in event planning, conferences, group coordination, or event sales, ideally in upscale hospitality.
  • Strong organizational skills, a structured and independent working style, and the ability to manage multiple concurrent events.
  • Commercial understanding, enjoyment of sales, and sound judgment regarding customer needs, revenue opportunities, and successful negotiations.
  • A strong hospitality mindset, professional demeanor, and ability to build long-term customer relationships.
  • Strong communication and teamwork skills, and ability to coordinate reliably across departments and stakeholders.
  • Fluent spoken and written German and English for professional communication with international customers and guests.
  • Flexibility, initiative, and a hands-on approach to responding constructively to short-notice changes.

Responsibilities

  • Manage meetings, conferences, social events, and group bookings from initial inquiry through detailed planning and follow-up.
  • Prepare customized proposals, conduct customer conversations and site tours, coordinate contracts, and serve as a reliable point of contact for domestic and international customers.
  • Plan event schedules, coordinate relevant details, and work with operational teams to deliver events professionally and smoothly.
  • Identify sales and upselling opportunities, develop suitable additional offers, and help optimize event-space utilization and grow revenue.
  • Collaborate with Food & Beverage, Rooms, Revenue Management, Sales, and Marketing; maintain clear information flows and reliable handovers between departments.
  • Be present during events, respond flexibly to short-notice changes, and actively support operations when needed.
  • Collect customer and guest feedback, maintain relevant event and customer data, and use insights to continuously improve future events.
  • Support the onboarding of new employees and trainees, share professional knowledge, and foster team collaboration.

Desired Qualifications

  • Practical experience in event planning, conferences, group coordination, or event sales within upscale hospitality is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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