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ViaSat

Delivers subscription-based satellite internet services

Field Applications Engineer

Solution EngineeringConfirmed live in the last 24 hours
Full-timeTampa, FL, USA$98k - $155k /yr

About the Job

Requirements

  • At least 5 years of experience working with IP-based military satellite communications systems.
  • Ability to troubleshoot, document troubleshooting steps, and plan maintenance activities.
  • Working knowledge of Ku/Ka-band radio-frequency equipment, Antenna Control Units, High Power Amplifiers, Uplink Power Control, tracking antennas, standard test equipment, and communications theory.
  • Working knowledge of Linux/Unix operating systems and server virtualization technologies, as well as IP networking and equipment, including configuration, operation, and troubleshooting of routers, switches, security appliances, and traffic shapers.
  • Ability to communicate technical topics to technical and non-technical audiences through written or verbal presentations.
  • Flexibility to work shifts in a 24x7 setting, including nights, weekends, and holidays.
  • Current DoD 8570 IAT Level II certification (CCNA-Security, CySA+, Security+ CE, SSCP, or an equivalent certification), or ability to attain it within 6 months of employment.
  • Active DoD Top Secret/SCI clearance.
  • Ability to travel up to 30% CONUS and OCONUS.

Responsibilities

  • Install, test, operate, monitor, maintain, troubleshoot, and administer satellite communications hubs and associated remote terminals, typically airborne mobile Communications-on-the-Move platforms.
  • Support hub and terminal operations as the primary point of contact in Tampa for satellite communications systems, including daily operations of complex hub assets and mobile airborne terminals.
  • Provide local and remote support to terminal users and troubleshoot radio-frequency, IP networking, and software issues during live operations.
  • Serve as the primary customer interface on a daily basis.
  • Brief key stakeholders, manage ticketing and documentation, and contribute to process improvement.

Desired Qualifications

  • Associate degree in telecommunications or a related discipline.
  • CCNA certification.

About the Company

ViaSat

Delivers subscription-based satellite internet services

Viasat provides high-speed satellite internet access for residential, business, and government customers, especially in areas where traditional broadband is limited. The service works by connecting customers to a global high-capacity satellite network through subscription-based plans (with different speeds and data allowances) and is supported by customer hardware such as modems and antennas. In addition to consumer internet, Viasat signs contracts with government and enterprise clients for specialized communication solutions. Compared with some competitors, Viasat relies on a broad satellite network to reach remote regions worldwide and serves a diverse mix of customers, including households, businesses, and government entities, sometimes offering savings on selected plans. The company’s goal is to provide reliable, high-speed internet connectivity across the globe, expanding access to underserved areas through its satellite technology and services.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Carlsbad, CA
Founded
1986

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