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Domino's

Global pizza delivery and franchise network

Supervisor

Manufacturing & Production OperationsPosted on Nov 8
Full-timeNewberry, SC, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 2–3 years of documented supervisory experience is required.
  • At least 2–3 years of operational, production, or manufacturing experience is required.
  • Strong proficiency with Microsoft Office software is required.
  • Knowledge of safety standards and regulatory compliance, such as OSHA, GMP, or equivalent, is required.
  • Strong organizational and time management skills are required.
  • The ability to analyze data and prepare reports is required.
  • Conflict-resolution and problem-solving abilities are required.
  • Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed, is required.
  • Willingness to support a 24-hour operation and be on call when necessary is required.
  • The ability to pass a background check is required.
  • The role requires standing and walking for extended periods, frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds, and working in varying environmental conditions.

Responsibilities

  • Supervise and lead team members in the absence of senior management, providing clear direction and support.
  • Conduct regular performance reviews and provide constructive feedback to support professional development.
  • Implement progressive discipline procedures in accordance with company guidelines while maintaining empathy and fairness.
  • Create and maintain a safe, positive, and inclusive work environment that promotes respect and collaboration.
  • Attend and actively participate in leadership and development training sessions to enhance supervisory skills.
  • Monitor daily operations for compliance with company standards, industry regulations, OSHA requirements, and local, state, and federal guidelines.
  • Ensure team members are trained and consistently follow established procedures and safety protocols.
  • Identify operational inefficiencies and recommend process improvements to senior management.
  • Inspect the work area regularly to verify proper equipment function and adherence to quality standards.
  • Troubleshoot operational issues and implement timely solutions to maintain productivity.
  • Prepare accurate daily and period reports on key performance indicators, including productivity metrics, staffing levels, and operational efficiency.
  • Compile statistical data and analyze trends to support decision-making.
  • Maintain detailed records of team performance, training completion, and safety incidents.
  • Communicate progress, challenges, and recommendations to senior management in a timely and transparent manner.
  • Track and manage inventory of operational supplies and materials.
  • Coordinate ordering and replenishment of supplies to maintain adequate stock levels.
  • Collaborate with vendors and suppliers to schedule deliveries and maintain supply chain efficiency.
  • Monitor budgets and support cost-control initiatives.
  • Work alongside team members as needed to meet production or service goals.
  • Demonstrate proficiency in operational functions and rotations.
  • Lead by example and demonstrate commitment to quality and efficiency.

Desired Qualifications

  • Domino's multi-unit supervisory experience is preferred.
  • Some college coursework or a two-year college degree is preferred.
  • Industry-specific certifications or training are preferred.
  • Experience with inventory management systems is preferred.
  • Experience with scheduling and resource-planning software is preferred.
  • A proven track record of implementing process improvements is preferred.
  • Experience in a fast-paced, diverse work environment is preferred.
  • Bilingual capabilities are preferred.
  • Experience with performance management and employee development programs is preferred.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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