F

First West Credit Union

Member-owned financial co-operative providing banking

Regulatory Compliance Manager

Full-Time
$90.4k - $115.8k/yr
Senior
Bachelor's
Kelowna, BC, Canada+6 moreMore locations: Langley, BC, Canada | Toronto, ON, Canada | Victoria, BC, Canada | Duncan, BC, Canada | Penticton, BC, Canada | Vancouver, BC, Canada
Hybrid
Risk & ComplianceRegulatory Compliance & Ethics

About the job

Requirements
  • A bachelor's degree in a related discipline, or an equivalent combination of education and experience, is required.
  • Five or more years of experience in regulatory compliance, legal, or a related field is required.
  • Strong knowledge of the regulatory environment governing federally regulated financial institutions, including requirements established under the Bank Act and guidance issued by regulators such as OSFI, FCAC, OPC, and CRA.
  • Demonstrated leadership competencies, including communication, coaching, and change management.
  • Ability to build strong relationships, influence, and collaborate effectively with a wide range of stakeholders.
  • Ability to analyze, interpret, and communicate complex legislative and regulatory requirements.
  • Sound judgment, with the ability to develop strategic and practical recommendations that meet regulatory obligations and operational needs.
  • High professional and ethical standards, integrity, and discretion.
  • Excellent written and verbal communication skills, with strong attention to detail.
  • Strong knowledge of financial products and services and bank and credit union operational processes is required.
  • Understanding of risk and risk ownership, demonstrated through adherence to policies and procedures.
Responsibilities
  • Provide thought leadership, expert advice, and oversight on banking laws, rules, and regulatory expectations.
  • Interpret complex regulatory requirements applicable to the bank's operations, including the Bank Act, FCAC, FATCA/CRS, and OSFI regulations and guidelines.
  • Analyze industry trends to support the development and maintenance of compliance policies and procedures.
  • Conduct research and analysis of banking laws and regulations.
  • Lead and coordinate regulatory change management activities, including assessing impacts, disseminating information, and supporting implementation of required changes.
  • Administer and maintain compliance governance processes and systems, including issues, changes, and action tracking within Resolver.
  • Monitor the timely remediation of compliance issues and regulatory findings.
  • Oversee the inventory of applicable regulatory requirements in line with the RCM Governance Framework, RCM Policy, and associated Second Line procedures.
  • Provide oversight and challenge to the First Line of Defence on controls and processes for identifying, assessing, mitigating, and monitoring regulatory compliance risk.
  • Review Third Party Risk Management criticality assessments and compliance documents.
  • Provide education, training, and awareness on applicable regulatory obligations.
  • Develop and facilitate education and training for management and employees on regulatory compliance processes, tools, and concepts.
  • Support department leadership in maintaining working relationships with regulatory bodies during examinations, information requests, regulatory reporting, and Reportable Compliance Issues.
  • Provide functional and technical guidance or advice to other employees.
Desired Qualifications
  • Previous experience working in a compliance function at a bank or federal credit union is preferred.
  • A compliance, governance, or risk management designation is an asset.

About the company

F

First West Credit Union

View

First West Credit Union provides traditional banking (personal, commercial, and business) and wealth management through a network of local brands: Island Savings, Envision Financial, Valley First, and Enderby & District Financial. Customers use these brands and its financial advisors to access everyday banking, loans, and financial planning, with resources pooled across the network to support personalized service and technology-enabled support while staying member-focused. It differentiates itself by combining a multi-brand, member-owned co-operative structure that remains highly local with the strengths and governance of a larger cooperative,plus a strong emphasis on community involvement. Its goal is to help members, employees, and communities flourish by making banking more community-driven and sustainable for local growth.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Langley, Canada

Founded

1946

Get referred to First West Credit Union

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • April 1, 2026 federal continuance unlocks wider geographic expansion and funding flexibility.
  • February 18, 2026 BC’s Top Employers recognition supports recruiting in a tight labor market.
  • 2026 mobile, web, and website refresh should lift adoption and cross-sell efficiency.

What critics are saying

  • DBRS kept BBB high ratings with Negative trends on April 1, 2026.
  • CDIC replaced CUDIC on April 1, 2026, creating conversion and trust friction.
  • 2026 digital platform migration risks outages, security failures, and member churn.

What makes First West Credit Union unique

  • April 1, 2026 federal charter makes Tru Cooperative Bank nationally regulated under OSFI.
  • Five regional brands keep local, community-based distribution across British Columbia.
  • Member-owned cooperative structure aligns pricing, products, and governance with depositor interests.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Professional Development Budget

Company News

Globe Newswire
Jul 15th, 2025
Caspian One Open Data and First West partner to roll out the Interac(R) verification service

LANGLEY, B.C., July 15, 2025 (GLOBE NEWSWIRE) - First West Credit Union, in partnership with technology provider Caspian One Open Data, is proud to announce the launch of the Interac verification service, a secure and scalable digital identity verification solution.

Canadian Public Procurement Association
May 10th, 2025
CWWA 2024 Winner Interview With Margo Lawrence From First West Credit Union

First West Credit Union was one of the CWWA 2024 Winners in the large/private public sector category.

PR Newswire
Jan 17th, 2025
Veripark Partners With Leading Canadian Financial Institutions Coalition To Redefine Digital Banking

CALGARY, AB, Jan. 17, 2025 /PRNewswire/ -- VeriPark, a global leader in omnichannel customer experience solutions for financial services, has partnered with a coalition of leading Canadian credit unions and financial institutions, including First West Credit Union, Prospera Credit Union, DUCA Credit Union, and Coastal Community Credit Union, Together, the coalition aims to drive innovation, enhance member experiences, and empower institutions in an evolving financial landscape.This collaboration will deliver a Canadian-focused digital banking product tailored to the distinct needs of Canadians. Combining global and Canadian codebases, the solution allows institutions to maintain their identities while developing additional features to differentiate themselves."The partnership with VeriPark represents a uniquely Canadian solution that combines local expertise with global best practices," said Darrell Jaggers, CIO & CTO, First West Credit Union. "Our goal is to build on our successes and provide members with even more innovative, personalized digital banking services that align with their evolving lifestyles."The coalition selected VeriPark for its Canadian-centric product development, enhanced security and compliance, support for open banking frameworks and commitment to ongoing managed services. Powered by Microsoft Azure, the solution ensures adaptability, efficiency and long-term support.The solution integrates with Central 1's payment and fraud management systems while supporting compatibility with other payment platforms, providing flexibility for institutions.Coalition members gain:A Canadian-focused solution enhanced by global best practices.The ability to compete with larger banks while maintaining independence.A solution validated by a year-long assessment, ensuring innovation and long-term support through Microsoft's technology stack.Institutions can contact Darrell Jaggers or coalition CIOs for details on joining the coalition."The financial services sector is constantly evolving, and this partnership offers a unique opportunity to shape the future of digital banking in Canada," said Barry Frame, Chief Sales Officer, VeriPark. "By combining VeriPark's expertise with the coalition's forward-thinking vision, we are confident in delivering a transformative banking experience for Canadians."Selim Hasan, Sales Director, VeriPark, added, "This partnership also underscores our growth strategy for North America, as we continue to expand our footprint and deliver innovative solutions tailored to the needs of financial institutions in this region."Learn more: https://www.veripark.com/news/veripark-partners-leading-canadian-financial-institutions-coalition-redefine-digital-bankingAbout VeriParkVeriPark is a global solutions provider enabling financial institutions to become digital leaders with its AI-Powered Customer Experience Suite.Logo: https://mma.prnewswire.com/media/2447880/VeriPark_Logo.jpgSOURCE VeriPark

Yahoo Finance
Jan 10th, 2024
IFT to Manage First West Credit Union's Legacy Leasing Business

BURNABY, BC / ACCESSWIRE / January 10, 2024 / Integrated Financial Technologies (IFT), the leading business process outsourcing company for lenders, announced it was selected by First West Credit Union to manage its book of consumer automobile leases.

Drishti Magazine
Oct 14th, 2021
Tarlochan “Tochi” Sandhu retired from First West Credit Union on Jul 31st 21'.

Tarlochan “Tochi” Sandhu, a man of faith, family, and relationships—retired from Envision Financial on July 31, 2021, after 64 years of dedicated service in the financial industry.