V

VEGA Americas

Radar-based sensors for process control

Inside Sales Support Associate - Technical

Full-Time
$28.50 - $30.50
Mid
Bachelor's
Newport Beach, CA, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A four-year degree, preferably in a technical field, and customer service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • Strong attention to detail and organizational skills.
Responsibilities
  • Initiate and participate in proactive conversations with outside sales to develop sales strategies that increase activity in Business Development team territories.
  • Receive and respond to phone, email, and web-based inquiries regarding technical data, pricing, delivery, or application information.
  • Use LinkedIn as a sales tool by sharing interesting applications with the employee's network and VEGA Americas customer base.
  • Evaluate customer application information and recommend equipment aligned with customer-defined performance, delivery, and price parameters, with assistance from the Inside Sales Technical team, Product Management, and others as needed.
  • Develop clear and effective quotations for current and prospective customers, representatives, and Regional Sales or Industry Sales.
  • Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management.
  • Participate actively in LiveChat and customer support.
  • Encourage customer engagement with myVEGA, including setup and support.
  • Back up the Inside Sales team with phone calls and email support as needed, address customer issues, and ensure effective and responsive problem resolution.
  • Influence and train internal and external audiences on VEGA instrumentation.
  • Promote the VEGA brand at trade shows, on-site visits, and customer events.
  • Conduct facility tours of VEGA's campus, including training, sales, and production buildings.
  • Maintain and improve results by following procedures and recommending improved policies and procedures.
  • Issue timely and detailed Material Return Authorizations for VEGA equipment.
  • Liaise with application engineering and sales support to efficiently serve customers, representatives, Regional Sales, and Industry Sales.
  • Handle incoming post-order service and support inquiries, ask probing questions to determine the best course of action, fulfill customer needs, and minimize VEGA costs, with assistance from the Inside Sales Technical team, Product Management, and others as needed.
  • Learn basic instrumentation, including Radiometric, MLI/Bridle, and VIS systems.
  • Complete on-the-job training with the Sales team one to two times per year to learn about the local business, including industries, customer types, and instruments used in processes.

About the company

VEGA Americas designs and manufactures radar-based sensors for level, point level, and pressure measurement used in process control across industries like water treatment, refining, and petrochemicals. Their sensors use radar to emit radio waves and measure the distance or pressure of materials, providing continuous data that integrates into existing industrial control systems. They differentiate themselves by using radar for reliable, safe measurements in demanding environments and by offering software, integration services, and 3D plant design simulation tools, plus collaboration via the Open Industry 4.0 Alliance. Their goal is to provide precise, dependable measurement solutions and seamless integration to help customers optimize performance, safety, and efficiency in complex processes.

Company Size

501-1,000

Company Stage

M&A

Total Funding

N/A

Headquarters

Schiltach, Germany

Founded

1959

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Simplify's Take

What believers are saying

  • October 3, 2025 expansion targets 85% domestic build within two manufacturing days by 2027.
  • VEGA’s 2026 trade-show push in water, marine, and bulk solids broadens pipeline.
  • Akenza gives VEGA a software layer that lifts switching costs and account control.

What critics are saying

  • Akenza integration can distract management and delay software monetization through 2027.
  • German supply disruptions still threaten electronics flow despite Mason localization efforts.
  • End-to-end IoT ambitions increase cyberattack exposure; a major breach would damage trust.

What makes VEGA Americas unique

  • VEGA’s 80-GHz radar sensors beat ultrasonic in harsh process conditions.
  • Mason, Ohio expansion opened October 3, 2025, doubling U.S. production capacity.
  • October 1, 2026 Akenza acquisition adds industrial IoT and cloud integration.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Unlimited Paid Time Off
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Parental Leave
  • Professional Development Budget

Company News

Vega
Oct 13th, 2026
VEGA unveils industry first 20m range MCERTS-certified EDM solution.

VEGA unveils industry first 20m range MCERTS-certified EDM solution. VEGA has introduced the world's first Event Duration Monitoring (EDM) solution with MCERTS certification across a measuring range of 20 metres. The system provides certified EDM performance over the full range of 0-20m, establishing a new benchmark for wastewater monitoring. While certification is important, the real significance lies in what a certified 20m measuring range means for water companies and contractors. Monitoring assets across wastewater networks can vary considerably, from shallow overflow chambers to deep storage structures, pumping stations and large sewer assets. Using a single certified technology platform across a wider range of applications helps simplify standardisation, specification and installation. At the heart of this solution is the VEGAPULS C 21 / C 22 and VEGAPULS 21 / 31. Non-contact radar is particularly suited to wastewater environments because it maintains reliable performance in harsh conditions such as condensation and turbulence. Additionally, when paired with a VEGAMET controller, the 4...20 mA output can be calibrated across a 5m span anywhere within the radar's certified 20m measuring range. This allows operators to focus measurement resolution around the most critical operating levels whilst retaining the flexibility of a much wider certified measuring range. The VEGAMET also provides an accurate certified EDM spill alarm relay within the radar level range. This technology delivers several practical advantages: * High-accuracy spill detection using relay switching outputs. * Multiple data reporting options through relay, analogue and HART communications. * Integration with HART-capable telemetry loggers, PLCs and other monitoring and control systems. * Colour-changing displays for immediate visual indication when a spill event is occurring. * Flexible installation options, including the VEGAPULS C 22 with a side-entry cable, ideal for applications where top-entry instals are not an option. As regulatory scrutiny increases, confidence in monitoring data is exceedingly important. By combining MCERTS EDM performance with an industry-first 20m certified measuring range, VEGA establishes a new standard for EDM, giving the industry greater flexibility, improved data confidence and more consistent monitoring across networks. Supporting UK customers is a dedicated Water Team with extensive application experience across EDM, open channel flow, pumping stations and network monitoring. Working closely with water companies and contractors, they help ensure the right measurement approach is selected for each application. To discuss EDM spill monitoring or other measurement applications, contact our team today either via email or the link below: [email protected]

BIONITY
Oct 2nd, 2026
VEGA acquires Swiss IoT platform provider.

VEGA acquires Swiss IoT platform provider. "Together, we close the gap between data collection and its use for informed decisions" 02-Oct-2026 Jonas Schmid, Co-CEO of akenza, Markus Kniesel, Managing Director of VEGA, Isabel Grieshaber, Managing Partner of VEGA, and Simon Rieser, Co-CEO of akenza, look forward to combining their strengths in the future. VEGA Grieshaber KG, one of the world's leading manufacturers of industrial measurement technology, is acquiring Akenza AG, a Swiss enterprise IoT platform vendor. VEGA is a family-owned company with more than 2,800 employees worldwide and a market presence in over 80 countries. Its sensors for level, point level, and pressure measurement, as well as the associated hardware and software, are used in industries such as chemicals, food and beverages, pharmaceuticals, water and wastewater management, and mining. Akenza specializes in IoT solutions and provides Smart Industry and Smart Corporate Real Estate deployments for global organizations. Its agnostic platform enables the seamless connection of devices and systems and has proven itself across a wide range of applications. By combining their expertise, VEGA and akenza are creating the foundation for innovative, scalable, and end-to-end IoT solutions across the entire value chain. From sensor data to intelligent decision. For VEGA, the acquisition represents an expansion of its digital portfolio and another step in the growth of its Industrial IoT business segment. For akenza, this new chapter opens the opportunity to leverage VEGA's global presence and expertise across manufacturing and industry, as well as to further scale its own IoT solutions. "This step is an important milestone on the path to achieving our long-term strategic goals. VEGA's sensor technology and akenza's technology-agnostic, horizontal IoT platform complement each other perfectly. Together, we close the gap between data collection and its use for informed decisions. We are very much looking forward to welcoming the akenza team to VEGA and taking the next step together. This opens new opportunities for our customers to make their processes even more efficient and transparent," says Isabel Grieshaber, Managing Partner of VEGA Grieshaber KG. "VEGA gives us the global reach and the foundation to elevate akenza to a new international level. Together, we're cutting through the complexity of the IoT, allowing enterprise customers to seamlessly connect hardware to action. We will continue to expand use cases in the Smart Industry sector, and keep growing our Smart Building vertical with the agility our customers value", says Jonas Schmid, Co-CEO of Akenza AG. Going forward, both partners will pool their expertise and gradually integrate the akenza platform into VEGA's expanded range of solutions. akenza will continue to operate independently in the market and maintain its existing customer relationships. Both companies view this as the beginning of a long-term, value-driven partnership.

UNITED NEWS NETWORK GmbH
Oct 1st, 2026
VEGA and akenza join forces to deliver end-to-end IoT solutions

VEGA, a measurement technology manufacturer based in Schiltach, Germany, is acquiring the Swiss company Akenza AG, headquartered in Zurich.

World Pharma Today
Jun 10th, 2026
Incyte expands haematology portfolio with vega acquisition.

Incyte expands haematology portfolio with vega acquisition. Note* - All images used are for editorial and illustrative purposes only and may not originate from the original news provider or associated company. - Never miss a story with notifications - Browse free from any location or device. Media Packs Expand Your Reach With Its Customized Solutions Empowering Your Campaigns To Maximize Your Reach & Drive Real Results! - Book a Conference Call

Ram Products
May 1st, 2026
Vega tools - Bit Ratchet sets & Bolt & Screw Extractor sets.

Vega tools - Bit Ratchet sets & Bolt & Screw Extractor sets. 01 May 2026 Vega tool sets. Vega offers a variety of high-quality Drill Bit Ratchet sets and other service tools perfect for any professional toolset. Here's why you should consider adding them to yours today: Vega flexible ratchet sets. Vega's Ratchet sets feature a low-profile, reversible ratchet head that rotates 180°, providing superior access in tight or awkward spaces. The set includes an extension bar and multiple bit types, ensuring readiness for a diverse range of fastening applications. Vega Bolt Extractor sets. Vega's Bolt Extractor sets are designed to remove damaged, rounded, rusted, or painted nuts and bolts where standard tools fail. The optimized internal design effectively grips rounded fasteners, ensuring efficient extraction. Vega Screw Extractor sets. Vega Screw Extractor sets include double-ended bits, with one side to drill and one to extract, simplifying the removal process. They are impact driver rated; apply pressure with low speed when extracting for optimal performance. Vega Products serve a variety of industries. Ram Products understands the diverse Maintenance, Repair, and Operations (MRO) needs across various industries. By partnering with Vega, Ram Products, Ltd. offer solutions that enhance efficiency and improve outcomes. Ram Products, Ltd. provide services to the following industries: Transportation. Fleet maintenance and truck repair demand fast, reliable performance. Vega's durable fastener driving tools reduce downtime and boost efficiency, ensuring vehicles stay road-ready. From bit sets to specialty drivers, its tools hold up under heavy use, mile after mile. Construction. In the rugged world of construction, performance matters. Vega provides fastener tools that stand up to harsh conditions, improving assembly speed and precision on job sites. With tools engineered for durability and control, construction professionals trust Vega to get the job done right - every time. Services. From automotive to marine to agricultural machinery, service professionals rely on Vega for dependable fastener tools that make repairs faster and easier. Its comprehensive selection of bits and drivers helps maintain productivity and deliver professional results across service industries. Count on Ram Products for your MRO essentials. Want to learn more about how the Ram Products and Vega partnership can enhance your MRO operations? Contact Ram Products, Ltd. today to discuss your specific needs.