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Merck

Makes medicines, vaccines and animal treatments

Financial Patient Program Lead

Full-TimeUpdated on 10/23/2026Deadline 11/2/26
No salary listed
Expert
Jakarta, Indonesia
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • Adaptability.
  • Clinical Supply Chain Management.
  • Clinical Trial Management.
  • Feasibility Studies.
  • Performance Monitoring.
  • Process Improvements.
  • Project Planning.
  • Real World Evidence (RWE).
  • Regulatory Compliance.
  • Risk Management.
  • Stakeholder Management.
  • Strategic Planning.
  • Technical Quality Assurance.
Responsibilities
  • Own the planning, implementation and ongoing oversight of approved Financial Patient Programs in Indonesia.
  • Coordinate required internal reviews and approvals, maintain complete program documentation, and ensure material changes are reviewed and approved before implementation.
  • Ensure programs comply with applicable laws, patient privacy and safety requirements, company policies, and approved program terms, with clear decision rights and escalation pathways.
  • Establish and maintain a compliance assurance framework, including monitoring activities, control verification, trend analysis, issue tracking, remediation follow-up, and effectiveness assessment of key operational controls.
  • Prepare and present program performance updates, risk assessments, compliance observations, remediation status, and operational insights to relevant governance forums and leadership teams.
  • Translate approved program designs into practical end-to-end processes covering healthcare professional and patient enrolment, eligibility checks, rebate fulfilment, treatment confirmation, discontinuation, re-enrolment, reconciliation and reporting.
  • Maintain process maps, operating procedures, roles and responsibilities, control points, data requirements and record-retention expectations.
  • Lead program launch readiness, communications and training so that internal teams and external partners are prepared to execute consistently.
  • Serve as the primary company contact for the external FPP service provider and oversee day-to-day delivery against contracts, statements of work, service levels and agreed controls.
  • Establish regular governance meetings, monitor performance, validate operational reports, resolve issues and ensure timely escalation of exceptions.
  • Oversee controls for enrolment, consent, proof of purchase, rebate approval and delivery, treatment confirmation, and the handling of unused, returned, damaged or reallocated product.
  • Oversee third-party risk management activities, including performance reviews, audit observations, corrective actions, and compliance with contractual and governance requirements.
  • Partner with Finance, Legal, Compliance, Supply Chain and external providers to ensure approved patient benefits reach eligible patients and that financial and operational risks are appropriately managed.
  • Ensure regular end-to-end reconciliation of rebates and discounted vials, including delivery, receipt, patient use, treatment confirmation, returns, destruction and reallocation, with discrepancies investigated and corrective actions documented.
  • Oversee program data, key performance indicators, inventory monitoring and diversion-risk analysis; provide clear updates on performance, risks, mitigations, vendor delivery and audit actions to relevant governance bodies.
  • Lead cross-functional resolution of program issues through root-cause analysis, solution design, impact assessment, stakeholder alignment, controlled change and follow-through.
  • Build effective partnerships with Commercial, Medical, Market Access, Finance, Legal, Compliance, Pharmacovigilance, Privacy, Supply Chain, Procurement, IT/Data, regional teams and other relevant functions.
  • Maintain professional, compliant relationships with hospitals, pharmacies, healthcare professionals, distributors and other external partners, and translate operational insights into sustainable program improvements.
  • Lead, coach and develop the FPP Associate Specialist and the FPP Field Team, setting clear priorities, performance expectations, development plans and backup arrangements.
  • Lead the field engagement plan for approved KIRAN programs, ensuring factual and non-promotional communication with healthcare organizations and healthcare professionals.
  • Oversee field support for onboarding and program implementation, remediation of documentation and process gaps, treatment confirmations and other approved corrective actions.
  • Coordinate with the FPP vendor and support appropriate discussions with healthcare organizations and healthcare professionals on program implementation, operational processes and issue resolution.
  • Create an inclusive, high-accountability culture that encourages collaboration, sound judgement, speaking up, continuous learning and patient focus.

About the company

Merck develops prescription medicines, vaccines and veterinary treatments for patients, health systems and animal owners worldwide. Its vaccine portfolio includes Gardasil 9, which helps prevent cancers and other diseases caused by several types of human papillomavirus. The company takes potential treatments through laboratory research and clinical trials, then manufactures and sells approved products to drug distributors, hospitals, physicians and governments. Its animal health division sells medicines and vaccines to veterinarians, farmers and pet owners, while selected drug partnerships also earn shared profits or royalties. Founded in 1891, Merck is headquartered in Rahway, New Jersey.

Company Size

10,001+

Company Stage

IPO

Headquarters

Rahway, New Jersey

Founded

1891

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Simplify's Take

What believers are saying

  • U.S. employees build retirement benefits: Merck pairs a defined benefit pension with a matching 401(k).
  • Scientists work within a large research network: Merck reports approximately 24,700 employees in R&D.
  • Animal health adds growth: August 2026 results report Q2 sales of $1.8 billion, up 8% year over year.

What critics are saying

  • Job security faces cuts: Merck's active restructuring program eliminates roles and shrinks its global real estate footprint.
  • Keytruda protection narrows: its main U.S. patent expires in 2028, with additional patents expiring in 2029.
  • Revenue is concentrated: August 2026 results show Keytruda products generated $8.4 billion of Merck's $16.6 billion Q2 sales.

What makes Merck unique

  • Merck extends into farm technology: SenseHub continuously monitors livestock for behavioral and physiological changes.
  • Merck publishes open medical knowledge: its Manuals give clinicians and patients free online references.
  • Merck's donation commitment is open-ended: Mectizan supplies for river blindness continue for as long as needed.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Sick Leave
  • Hybrid Work Options

Growth & Insights and Company News

6 month growth

-19%

1 year growth

-20%

2 year growth

-20%
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