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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required, with qualifying alternatives varying by division: structured clinical military training documented on DD214 or EMT; or an accredited/approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; for IL/WI and Floyd/Navicent divisions, Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • Successful completion of Advocate Health’s competency assessment is required in Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficiency with computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the area of specialty while providing patient care.
  • Perform rooming and visit tasks, including obtaining vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, social drivers of health, and other concerns.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; collecting, labeling, and packing specimens; preparing laboratory orders and requisitions; tracking results; and performing point-of-care tests under standing or provider orders.
  • Complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely in accordance with medication-administration rights.
  • Perform duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas appropriately stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information relevant to age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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