John Muir Health

Not-for-profit health system

Medication Access Specialist - Pharmacy Technician, CMC Pharmacotherapy Clinic

PharmacyConfirmed live in the last 24 hours

Full-timeConcord, NH, USA$38.04 - $51.35 /hrIn-person

About the Job

Requirements

A high school graduate or equivalent is required.
Three to five years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting is required.
A Pharmacy Technician certification from the California Board of Pharmacy is required.
CPhT Pharmacy Technician certification from the Pharmacy Technician Certification Board is required.

Responsibilities

Support ambulatory care pharmacy programs focused on patient medication access.
Support prior authorization and financial assistance processes, medication refills, and related patient support activities.
Complete prior authorizations and communicate with insurers and clinic staff.
Work on refill protocols to prevent therapy interruptions.
Serve as a liaison among patients, providers, payers, and pharmacy teams to support medication access.

Desired Qualifications

Completion of a Pharmacy Technician program.
Demonstrated experience with prior authorizations, insurance verification, and medication access workflows.
Proficiency in electronic health records, pharmacy benefit tools, and prior authorization portals such as CoverMyMeds and Surescripts.
Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence.
A strong understanding of specialty and high-cost medications, including coordination with patient assistance programs and manufacturer hubs.

Job Description:

The Medication Access Specialist is responsible for supporting ambulatory care pharmacy programs that support patient medication access. The position is responsible for providing support to prior authorization (PA) and financial assistance (FA) processes, medication refills, and other related patient support activities. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.

Education:

High School Graduate or Equivalent - Required or Equivalent
Completion of Pharmacy Technician Program - Preferred

Experience:

3-5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting – Required

Additional Experience Preferences:

Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts, etc)
Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs

Certifications/Licensures:

Pharmacy Tech - California Board of Pharmacy – Required
CPhT Pharmacy Technician - PTCB Pharmacy Technician Certification Board - Required

Shifts - 07:30-4pm; 8am-4:30pm; 8:30am-5pm

Work Shift:

08.0 - 7:30 - 16:30 No waive (United States of America)

Pay Range:

$38.04 - $51.35Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.

Pay will be adjusted to the local market if hired outside of the Bay Area.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

About the Company

John Muir Health

Not-for-profit health system

John Muir Health is a not-for-profit health system serving the East Bay in Northern California. It runs a network of over 1,000 primary care and specialty physicians, 6,000+ employees, and medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center and a Behavioral Health Center. It connects hospitals, outpatient clinics, and physician groups to provide primary care, emergency services, and specialties such as cancer, cardiovascular care, neurosciences, orthopedics, and high-risk obstetrics, with partnerships to UCSF Health and Stanford Children’s Health for advanced care. Its goal is to help patients reach their optimal health through coordinated, patient-centered care and a collaborative culture among physicians, staff, and volunteers.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Concord, CA
Founded: Not listed

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