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Accor

Global hotel management, franchising, loyalty programs

Bell Attendant

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeBelo Horizonte, State of Minas Gerais, BrazilNo salary listedIn-person

About the Job

Requirements

  • Completed secondary education.
  • Basic user knowledge of microcomputing, including Office software and the internet.
  • Basic-level English.

Responsibilities

  • Welcome guests and clients on arrival, remove their luggage, accompany them to their rooms, present the facilities, and provide general information about the property.
  • Deliver documents, packages, and other items to guest rooms; respond to guest requests; and control the sending and receipt of dispatch bags.
  • Maintain the conservation and cleanliness of the reception area, including cleaning ashtrays and organizing newspapers and magazines.
  • Care for guests' luggage, protect it, identify it correctly, and attach luggage tags.
  • Maintain the organization and control of items stored in the luggage room, including records and suitcases.
  • Coordinate information between taxi requests and taxi drivers.
  • Replenish various department supplies, including guest registration forms, office supplies, key sleeves, business cards, and candy.
  • Perform other related duties as required by the department.

Desired Qualifications

  • A technical course in hotel administration and/or tourism.
  • Intermediate-level English.
  • Previous experience in reception or hospitality.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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