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TransPerfect

Enterprise AI-powered multilingual content management.

Junior Litigation Support Analyst

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • A bachelor's degree in a related field, such as computer sciences or information management-technology; a strong technical background is helpful.
  • Knowledge of Microsoft Office applications is required.
  • Ability to explain technical processes and terminology in an easily understandable way.
  • Strong organizational skills.
  • Strong customer service skills.
  • Strong written and oral communication skills.
  • Availability to work overtime, including evenings and weekends as needed.
  • Availability by phone or email outside the office as needed.
  • Ability to work under pressure and meet tight deadlines.
  • Positive attitude and ability to develop and implement new ideas to create customized solutions for each client.

Responsibilities

  • Provide technical hosting support to project management teams globally.
  • Manage electronic discovery solutions for culling, processing, hosting, and converting electronically stored information for end clients, primarily law firms and Fortune 500 companies.
  • Communicate with project management teams and clients to execute tasks throughout the life cycle of a case.
  • Troubleshoot technology-related issues internally and externally.
  • Answer client questions about web-hosting software and perform application administrative functions to meet client needs.
  • Handle multiple projects and jobs to ensure deadlines are met.
  • Ensure smooth transitions of work between day and evening shifts.
  • Research potential solutions, analyze them, and determine the appropriate course of action.
  • Ensure jobs meet client and industry standards and adhere to job specifications and deadlines.
  • Perform other technology-based special projects or duties as required.
  • Use Relativity and LAW to execute document productions, including Bates stamping, creating load files, and performing optical character recognition.
  • Create custom event handlers and Relativity scripts to improve workflow.

Desired Qualifications

  • Experience in litigation technology or on the vendor side is preferred.
  • Knowledge of SQL and/or Visual Basic.
  • Experience with LAW PreDiscovery or IPRO is a major plus.
  • Experience with Concordance and Summation is a plus.
  • Experience administering Relativity.

About the Company

TransPerfect

Enterprise AI-powered multilingual content management.

TransPerfect delivers language and AI solutions that help businesses communicate with global audiences. Its GlobalLink cloud platform lets users author, translate, review, and publish multilingual content, often using translation memories, glossaries, and workflows, with components like GlobalLink Now, Enterprise, Share, Web, Applanga, TransPerfect Media, and TM Server. The company combines this software suite with professional translation services and consulting, and grows its capabilities through acquisitions such as TheSpeech to add interpretation and related services. Its goal is to help organizations reach international audiences efficiently and accurately by localizing content at scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$450M
Headquarters
New York City, New York
Founded
1992

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