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Kyndryl powers smarter banking at Suryoday Small Finance Bank with agentic AI. Collaboration to enable optimization of customer experience and compliance applying Kyndryl's Agentic AI Framework and Center of Excellence BENGALURU, India, August 12, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, and Suryoday Small Finance Bank, a leading Small Finance Bank (SFB) in India, today announced a collaboration to deploy agentic AI-enabled capabilities throughout the enterprise. These new proficiencies will enhance the bank's compliance posture and operational efficiency and elevate the customer service experience. Kyndryl will establish an Agentic AI Center of Excellence (CoE) to help Suryoday Bank identify and utilize opportunities for agentic AI, modernize operations, accelerate service delivery and strengthen responsiveness across its digital and physical channels. Suryoday Bank will rely on Kyndryl to design and scale agentic AI capabilities that leverage the Kyndryl Agentic AI Framework to reduce customer service response time while improving productivity and efficiency. Improvements will include faster digitization and validation of account-opening forms, and voice-enabled mobile banking support. The Kyndryl Agentic AI Framework enables businesses to move beyond isolated pilots to integrated, intelligent systems that can orchestrate, secure and scale AI agents. Suryoday Bank will also use agentic AI to help respond to legal enforcement requests, investigate suspicious transactions, and underwrite Micro, Small and Medium Enterprise (MSME) loans. These AI-enhanced capabilities will strengthen regulatory compliance in a rapidly evolving landscape and allow staff to focus on higher-value work. "Suryoday Bank aims to deliver simple and trusted banking at scale by incorporating a digital-first approach, while maintaining the highest standards of compliance discipline," said Baskar Babu R, MD and CEO, Suryoday Small Finance Bank. "By establishing an Agentic AI Center of Excellence with Kyndryl, we are embedding intelligence across critical customer journeys and operational processes, helping us accelerate onboarding, improve responsiveness and enable our teams to focus on higher-value engagement. This collaboration strengthens our ability to serve customers more effectively today, while building a resilient, future-ready operating model for the bank." "We are moving towards a world where banks are becoming stewards and symbols of India's economic strength and investor confidence," said Hussain Zaidi, VP-Client Unit Leader, Kyndryl India. "By applying the Kyndryl Agentic AI Framework to embed agentic AI at the core of its operation, Suryoday Bank is setting the benchmark for how small finance banks can use AI to scale responsibly and deliver measurable business outcomes." Kyndryl's Consult-led approach and experience in applying agentic AI across complex banking environments is helping to enable Suryoday Bank to deliver intelligent automation that is resilient and governed, while enabling innovation at the bank to remain aligned with customer expectations and the bank's long-term growth objectives. Through Kyndryl Consult, Kyndryl aligns a customer's AI strategy with business outcomes, while Kyndryl Vital supports co-creation, user-centered design and rapid prototyping. This ongoing collaboration marks an important step in Suryoday Bank's journey to deliver next-generation digital capabilities across the bank's operations. About Suryoday Small Finance Bank Suryoday Small Finance Bank Limited is a scheduled commercial bank. Commencing its operations as an NBFC and for over a decade with a clear focus on serving customers in the unbanked and underbanked segments and promoting financial inclusion. Pursuant to receipt of the RBI Final Approval, Suryoday started its operations as an SFB on January 23, 2017. Suryoday is among the leading SFBs in India in terms of net interest margins, return on assets, yields and deposit growth and had the lowest cost-to-income ratio among SFBs in India in Fiscal 2020. The bank has a wide presence across 16 states and UTs across India through its 712 banking outlets, with a strong presence in Maharashtra, Tamil Nadu and Odisha. Kyndryl Inc. offer a wide array of services to its customers, through its array of asset and liability products, via its multiple delivery channels. Suryoday SFB is listed on NSE and BSE. For more information, visit suryoday.bank.in. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Kyndryl has announced plans to acquire Healthcare IT Leaders, a provider of enterprise IT services for hospitals and health systems. The acquisition aims to strengthen Kyndryl's ability to serve US healthcare organisations with AI-led modernisation services. The deal will combine Healthcare IT Leaders' consulting expertise in clinical, operational and workforce platforms with Kyndryl's infrastructure capabilities and AI technology. This will enable healthcare providers and payors to work with a single vendor across applications, platforms and IT environments. Kyndryl already supports numerous healthcare organisations running large-scale, regulated IT environments across the US. The acquisition will deepen relationships with national healthcare systems and expand access to application and consulting services. Transaction terms were not disclosed. The deal is expected to close during Kyndryl's second fiscal quarter of 2027, subject to regulatory approval.

Kyndryl Q1 earnings call highlights. August 8, 2026 Key points. * Revenue and profitability declined: Kyndryl's fiscal Q1 revenue fell 3% to $3.6 billion, while adjusted EBITDA was $512 million and adjusted pre-tax income was a $37 million loss. Workforce rebalancing charges of $152 million significantly reduced margins. * Growth areas gained momentum: U.S. revenue rose 5%, Kyndryl Consult revenue increased 14%, and hyperscaler-related revenue grew 48% to more than $530 million for the quarter, supported by demand for AI, cloud modernization and cybersecurity services. * Outlook reaffirmed despite IBM headwinds: Kyndryl maintained its fiscal 2027 targets for flat-to-2% constant-currency revenue decline, $600 million-$700 million in adjusted pre-tax income and $400 million-$500 million in free cash flow. Management expects IBM-related revenue pressure to continue, while workforce actions are projected to generate $400 million-$500 million in annualized savings by fiscal 2028. * MarketBeat previews top five stocks to own in September. Kyndryl NYSE: KD reported fiscal first-quarter revenue of $3.6 billion, down 3% from a year earlier on both a reported and constant-currency basis, while maintaining its full-year outlook as it pursues growth in consulting, hyperscaler partnerships and AI-led modernization services. For the quarter ended June 30, the company generated adjusted EBITDA of $512 million and an adjusted pre-tax loss of $37 million. Interim Chief Financial Officer Harsh Chugh said earnings and margin declined year over year primarily because of $152 million in workforce rebalancing charges, which reduced adjusted pre-tax income margin by more than four points. Kyndryl continued to see growth in the U.S., where revenue increased 5% for a second consecutive quarter. The company exited the period with $14.2 billion in trailing 12-month signings, including $3.9 billion signed during the quarter. Consulting and alliance growth. Chairman and Chief Executive Officer Martin Schroeter said Kyndryl Consult and hyperscaler-related activities were helping offset revenue pressure from focus accounts, extended sales cycles and customers purchasing certain IBM hardware and software directly from IBM. Kyndryl Consult revenue rose 14% over the last 12 months, while hyperscaler-related revenue streams increased 48%. In the first quarter, Kyndryl generated more than $530 million in hyperscaler-related revenue, bringing the trailing 12-month total to $2 billion. Schroeter said customers are increasingly seeking help with AI deployment, modernization of hybrid technology estates, cybersecurity and data-residency requirements. He said the company has expanded its AWS alliance to support enterprise adoption of agentic AI and broadened work with Microsoft Azure around cloud architectures and operational requirements. Kyndryl also cited partnerships with Broadcom, Dell, Hewlett Packard Enterprise and Red Hat. The company signed 40 deals valued at more than $50 million during the past 12 months, including 10 in the first quarter. About 30% of the value of those larger deals came from scope expansions or new customers, compared with 15% in fiscal 2025, according to Schroeter. * Kyndryl Consult signings rose 50% in the first quarter, Schroeter said during the question-and-answer session. * New scope and new-logo business represented 30% of large-deal signings, management said. * Average projected gross margin on signings over the last 12 months was 25%, according to Chugh. IBM relationship and revenue headwinds. Chugh said Kyndryl's changing commercial relationship with IBM has created a three-point adverse effect on constant-currency revenue performance, alongside earlier effects from the company's focus-account initiative. Discover more investment Stock Market News Customers have increasingly chosen to procure some IBM hardware and software directly from IBM while continuing to rely on Kyndryl for services. Chugh said the shift reduces the size of signings and future revenue but does not affect the service scope or margin profile of Kyndryl's work. Kyndryl's spending with IBM was less than $2 billion over the past 12 months, down from an annualized run rate of nearly $4 billion when Kyndryl was spun off. Management said it expects a similar IBM-related revenue headwind through the remainder of fiscal 2027. Schroeter said the company continues to work closely with IBM, particularly in helping customers modernize technology environments that may include mainframes, private cloud, public cloud and software-as-a-service applications. He said Kyndryl has between 8,000 and 9,000 mainframe experts and runs more than half of the world's outsourced mainframes. Workforce actions, cash flow and outlook. Kyndryl is taking workforce rebalancing actions in response to lower-than-normal voluntary attrition and SG&A costs. Savings from those actions are expected to begin in the second half of fiscal 2027. The company expects about $200 million in workforce rebalancing charges during the year, offset by a similar amount of savings, with annualized savings of $400 million to $500 million expected in fiscal 2028. Schroeter said Kyndryl is using automation and AI through its Kyndryl Bridge platform and Advanced Delivery initiative to improve productivity and redeploy workers into higher-value roles. He said the company has about 1,800 agents in its infrastructure operations and has redeployed tens of thousands of employees since beginning its automation efforts. First-quarter free cash flow was an outflow of $401 million, reflecting seasonal working-capital timing, higher payments associated with multiyear renewals and software subscriptions, and lower billing and collections. Kyndryl ended the quarter with $2.1 billion in cash and a net leverage ratio of 0.8 times. It repurchased 5 million shares for $64 million during the quarter. The company reaffirmed its fiscal 2027 outlook for adjusted pre-tax income of $600 million to $700 million, free cash flow of $400 million to $500 million, and constant-currency revenue ranging from flat to down 2%. Management expects revenue trends to improve each quarter and anticipates stronger revenue in the second half than the first half. For fiscal 2028, Kyndryl continues to target more than $1.2 billion in adjusted pre-tax income and $1 billion in free cash flow, based on low-single-digit constant-currency revenue growth. Finance leadership transition. Schroeter also said Chugh has decided to retire after serving as interim CFO for the past six months. Chugh will remain an executive adviser to Schroeter and the leadership team. Ellen Johnson, previously announced as the incoming CFO, was scheduled to begin in the role on Aug. 6. About Kyndryl (NYSE:KD). Kyndryl NYSE: KD is a global managed infrastructure services provider formed in November 2021 through the spin-off of IBM's Managed Infrastructure Services business. The company designs, builds, manages and modernizes critical information technology systems for enterprises worldwide. Kyndryl's core offerings include cloud migration and management, network and edge computing solutions, digital workplace services and IT resiliency and security capabilities. With a workforce of approximately 90,000 professionals and operations in more than 60 countries, Kyndryl serves clients across a broad range of industries, including financial services, telecommunications, healthcare, manufacturing and retail. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Continue following MarketBeat Before you consider Kyndryl, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Kyndryl wasn't on the list. 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