Sales Associate

Overview:

The Sales Associate is a commission-eligible position responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. The Sales Associate must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style. This role is based in our Charleston location.

Responsibilities:

SALES GENERATION:

• Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
• Greets and offers all customers exceptional service
• Reacts and follows through to customers’ needs
• Achieves selling standards and goals on a consistent basis
• Provided merchandise information and current fashion tips to increase sales and customer satisfaction
• Represents the fashion and style of Veronica Beard
• Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis

MERCHANDISING/HOUSEKEEPING:

• Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
• Returns merchandise from fitting room to selling floor
• Assists in maintaining cleanliness of store and backroom
• Process merchandise shipments, as needed
• Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times

MISCELLANEOUS:

• Understands and follows all company policies and procedures
• Adheres to company guidelines of dependability, including attendance and requirements
• Attends Store Meetings
• Performs other duties as assigned by store management

OTHER SKILLS and ABILITIES:

• Strong verbal and communication skills.
• Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures

PHYSICAL DEMANDS:

• Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
• Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
• Reaching above or below shoulder level

FASHION/STYLING:

• Represents the fashion and style of Veronica Beard
• Knowledge of current fashion trends and styles
• Comfortable with being on camera for social media purposes (both stills and video)

WORK ENVIRONMENT: 

• Maintains a friendly, positive and professional behavior/conduct at all times
• Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals

Requirements: 

• Minimum of 1 year retail service and selling experience
• Ability to work flexible schedule including nights and weekends
• High School education or equivalent
• Basic math skills for purchase, payment transactions and bank deposits