Global Service Desk Analyst
Levi Strauss & Co.
Global Service Desk Analyst
Levi Strauss & Co.
Inventor of blue jeans, sustainable apparel
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future
Introduction
As a Global Service Desk Analyst at Levi Strauss & Co., you will provide integrated Level 1 and Level 2 support for employees and retail stores across our global operations. You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly while minimizing unnecessary handoffs. This role reports to the Service Operations Lead
About the Job
About You
Inventor of blue jeans, sustainable apparel
Levi Strauss & Co designs and markets apparel, most famously Levi’s blue jeans, along with brands Beyond Yoga and Levi Strauss Signature. The company creates denim and other clothing by designing fabrics, fits, and details (such as rivets, stitching, and washes) that people wear for everyday life. Its products work by combining durable materials, practical features, and consistent sizing to produce long-lasting jeans and casual wear that people can express themselves in. The company differentiates itself through a long history dating to 1873, a track record of setting labor and environmental guidelines in manufacturing, a portfolio of recognizable brands, and a commitment to ethics and sustainability. Its goal is to use its brands and influence to promote self-expression while embedding sustainability and responsible practices across its operations and supply chain.
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