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Royal Bank of Canada

Global banking, wealth management, and insurance

Branch Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaIn-person

About the Job

Requirements

  • Hold Mutual Funds accreditation (IFIC or CSC) and have at least 2 years of licensed mutual funds sales experience within the last 3 years.
  • Have completed an acceptable mutual fund branch management exam offered by the CSI, or be able to write an exam within 4 months of the start date.
  • Have at least 3 years of experience in a people management role.
  • Have an entrepreneurial business acquisition mindset.
  • Be able to employ digital channels, drive client awareness, and ensure the team enables clients with RBC digital access.
  • Be bilingual in English and French to regularly serve clients with English- and French-speaking needs.

Responsibilities

  • Deliver results and support new client acquisitions through multiple channels, including the team and local partners.
  • Lead change and allocate resources to meet community needs, growing sales, revenue, and market share.
  • Ensure high employee engagement through recruiting, talent management, development, and career planning.
  • Inspire, orchestrate, and pioneer retailing excellence to deliver a memorable client experience.
  • Coach the team on client advice and education, problem resolution and prevention at first point of contact, and digital enablement and multichannel usage.
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports.

Desired Qualifications

  • Have experience in both business and personal banking.
  • Have a strong track record of building and maintaining client relationships in the finance or service sector.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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