Full-Time

National Account Manager

Retail/Non-food

Confirmed live in the last 24 hours

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Mid

London, UK

Hybrid working environment allows flexibility between work and home.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • Experience in account management or a strategic sales or partnerships role required, experience in Retail or FMCG companies advantageous
  • Ability to manage data and create compelling insight that is clear and applicable
  • Effective relationship-building and communication skills
  • Experience working in a dynamic high-growth company
Responsibilities
  • Manage the end to end relationship with your portfolio of live partners developing those relationships and using analysis to find growth opportunities
  • Work with partner marketing counterparts to deliver marketing campaigns that create value for your partners and grow the Retail business
  • Monitor and analyse the performance of your partner specific goals, presenting insights and actions in regular partner meetings including operational and commercial reviews.
  • Act as a trusted advisor to your partners on how to grow their on demand delivery business
  • Identify opportunities to developing the relationship with your partners by involving and working with other parts of the Deliveroo business
  • Together with your Client Partner find, pitch, negotiate and onboard new partners to the platform

Deliveroo connects customers with a variety of restaurants through its online food delivery service, allowing users to place orders via a website or mobile app. Once the food is prepared, delivery riders bring it directly to the customer's home, enabling restaurants to reach more customers without managing their own delivery. The company earns revenue through commissions from restaurants and delivery fees from customers, and it also offers a subscription service for unlimited free delivery. Deliveroo aims to enhance the food delivery experience while engaging in community initiatives to strengthen its public image.

Company Stage

N/A

Total Funding

$1.6B

Headquarters

London, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

11%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's diverse restaurant partnerships, ranging from fast food to high-end eateries, offer customers a wide array of dining options.
  • The launch of exclusive services like Plus Diamond and VIP schemes aims to attract high-spending customers, potentially increasing revenue.
  • Collaborations like the 'Hydration Station' initiative with Humantra show Deliveroo's commitment to rider welfare, which can improve rider satisfaction and retention.

What critics are saying

  • The food delivery market is highly competitive, with major players like DoorDash and Delivery Hero posing significant threats.
  • Recent financial losses and a 'sell' rating from Shore Capital indicate potential financial instability and investor skepticism.

What makes Deliveroo unique

  • Deliveroo's three-sided marketplace model efficiently connects customers, restaurants, and delivery riders, providing a seamless and integrated service.
  • The company's subscription service, Deliveroo Plus, offers unlimited free delivery, enhancing customer loyalty and providing a steady revenue stream.
  • Deliveroo's involvement in community initiatives, such as providing free meals to NHS workers, strengthens its public image and community ties.

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