Team Leader - HR Services

Job Description

As a Team Leader within Bosch Group Business Services, you will take responsibility for leading our Contract Changes and EXIT teams, providing HR services across Hungary, the United Kingdom, the Czech Republic and Serbia.

You will lead a diverse team of approximately 23 associates and interns, combining strong people leadership with operational responsibility. A key focus of this position is creating a high-performing and engaged team while ensuring reliable service delivery and continuously improving, harmonizing and digitalizing our HR processes across countries.

We are looking for an experienced team leader who is confident in managing a larger team, developing colleagues and navigating complex operational and stakeholder situations in an international environment.

Your tasks:

► Lead, coach and develop a team of approximately 23 associates and interns, taking overall responsibility for their performance, engagement and professional development

► Create clear direction and priorities for the team, set performance expectations and ensure sustainable workload and resource management

► Conduct regular performance and development discussions and actively support talent development, succession planning and career growth

► Build a collaborative and accountable team culture where colleagues are empowered to take ownership and continuously develop

► Ensure high-quality and efficient delivery of Contract Changes and EXIT services across four countries

► Monitor operational performance, service quality, customer satisfaction and KPIs and take appropriate actions where improvement is required

► Drive the harmonization and standardization of HR processes across countries and Bosch locations

► Identify opportunities for automation, digitalization and process simplification and lead continuous improvement initiatives

► Manage operational escalations and complex cases and ensure appropriate solutions in cooperation with relevant stakeholders

► Build strong relationships with internal customers, HR stakeholders and regional and global teams

► Lead and support organizational and process changes, ensuring effective communication and successful implementation within the team

Qualifications

► Several years of substantial people leadership experience, including direct responsibility for managing and developing a larger team

► Proven track record in leading, coaching and developing employees, managing performance and building engaged, high-performing teams

► Experience in managing complex operations, preferably within HR Services, Shared Services, Business Services or a comparable service environment

► Demonstrated experience in successfully leading teams through organizational, operational or process-related changes

► Experience in process optimization, harmonization, standardization or automation initiatives

► Strong operational mindset with the ability to balance people leadership, service quality and business priorities

► Confident decision-making and problem-solving skills, including experience in handling escalations and complex stakeholder situations

► Strong communication and stakeholder management skills with the ability to work effectively across different countries and organizational levels

► Structured, proactive and result-oriented working style with a high level of ownership

► Fluent English, both written and spoken

What gives you further advantages:

► Experience in leading an international or multi-country team

► Previous experience in HR Operations, employee lifecycle processes or HR Shared Services

► Experience with digitalization, automation or HR transformation projects

► Knowledge of HR systems and service management tools

► Czech language skills are not required, but are considered an advantage

Additional Information

Get to know our #LikeABosch benefits.

We would like to help you GROW, so we offer you:

• Financial security & recognition: We review and increase your competitive base salary annually, offer performance-, loyalty-, and referral bonus.
• Trainings and professional development: We believe in a Life-Long Learning approach, so you can take advantage of several technical and soft skill trainings and language courses.
• Career development: We have a wide range of programs to choose from, even if its leadership, expert or project development you are aiming for. We also offer mentoring and coaching opportunities, we have PhD program and we offer international assignment possibilities.

We would like you to ENJOY the benefits of balancing your life and your work, so we pay attention to:

• Your work life-balance: You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours. We offer childcare possibilities and sabbatical option.
• Your health and well-being: We provide free professional consultants for any personal, legal, financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups.
• We also offer you several perks and benefits: You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances), health care, mobility (car sharing services) and recreation. You can enjoy our onsite canteen, we support when you work from home and if you live far, we cover your commute costs. We also appreciate your loyalty with jubilee gift and extra jubilee holiday.

You could join an INSPIRING community worth to belong:

• We are true to our values: We are committed to sustainability, we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions, blood donations and support worthy causes.
• Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day.

Are you ready to work #LikeABosch?

Please apply with your English CV!

If you have any questions regarding the position or the application process, we encourage you to first visit our FAQ section [HERE], where you may already find the answer you're looking for. If you still need assistance, please feel free to contact us at the following email address -  [email protected]- We'd be happy to help. Please note that applications submitted via this email address cannot be accepted. To apply for the position, please use the “Apply now” button available in the job posting.