Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Revenue Accounting team, helping us deliver a first class invoicing experience to our customers.

What you’ll be doing: 

• Collaborate with Sales, Customer Success, RevOps and Legal teams in relation to newly executed contracts and billing terms
• Maintain customer records and collaborate with implementation teams to identify proper billing contact information when new customers onboard
• Prepare customer invoices and own collection processes for open customer accounts
• Assist with cash posting for and payment application to open customer balances
• Maintain aged receivables balances, supporting resolution of open items
• Address customer inquiries and concerns regarding invoices, payments, and account balances
• Support with internal and external audit requests

What Success looks like in this role:

• Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors
• Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments
• Successful coordination with cross functional teams to ensure customer inquiries are resolved according to internal SLA

What we expect from you: 

• Ability to work independently and proactively
• 1-3 years of accounting experience with a BA degree
• Strong problem-solving capabilities  
• An excellent verbal and written communication skills
• An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills 
• Detail oriented and analytical, producing high-quality work while meeting tight deadlines

The target base salary range for this position is $59,200-$74,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medicalaccount which is valued at $199/year per user. HSA and FSA plans are also available.
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access toWellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.