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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Director Quality & Patient Safety - Acute

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeOakland, CA, USA$227.4k - $363.8k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in management, public health, nursing, business administration, organizational leadership, or a related field is required.
  • Current California Registered Nurse (RN), Medical Doctor (MD), Pharmacist (PharmD), Physician Assistant (PA), or Nurse Practitioner (NP) licensure or certification is required.
  • Twelve years of recent relevant experience are required.
  • Leadership and management skills are required, including the ability to plan, set, and accomplish multiple objectives in a complex environment.
  • Demonstrated ability to select, lead, motivate, and grow professional staff.
  • Expert verbal and written communication skills for high-stakes situations.
  • Ability to work collaboratively with physicians, hospital executives, health plan personnel, government personnel, and colleagues in the foundation and Sutter Health.
  • Ability to prioritize, make decisions, and set clear expectations for others.
  • Computer literacy, especially with spreadsheet and word-processing software.
  • Detailed knowledge of clinical, business, operational, financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
  • Knowledge of medical foundation and medical group organization and structure.
  • Knowledge of state and federal regulations governing immunity for peer-review confidentiality.
  • Working knowledge of Total Quality Management (TQM) and Continuous Quality Improvement (CQI) in clinical settings.
  • Knowledge of health care law, regulations, accreditation requirements, and clinical standards of practice.
  • Understanding of business planning, including analysis, statistics, budgeting, feasibility studies, and implementation.
  • Ability to function independently with minimal management.
  • Understanding of risk-management principles and processes.

Responsibilities

  • Work as part of the operations leadership team to advance progress toward the organization's quality objectives.
  • Collaborate with Medical Directors, Chief Medical Officers, operational executives, and quality and patient-safety executives to develop the strategic plan, set direction, and evaluate clinical quality-management programs.
  • Manage departmental activities and resources, including planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating work efforts.
  • Provide direction and ensure effective implementation of the Quality Improvement Program for acute services.
  • Use information proactively to develop quality activities aligned with affiliate strategies and values.
  • Build strong teams and business relationships internally and externally.
  • Serve as a subject-matter expert on the quality program and develop and influence improvement strategies.
  • Pursue operational improvements and efficiencies with the organization.
  • Support development and implementation of clinical assessment, process-improvement, and redesign initiatives.
  • Pursue value-adding work and eliminate waste and redundancy to achieve and retain optimal quality outcomes.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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