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IntraFi

IntraFi

Cash management solutions for financial institutions

Account Executive

Full-Time
$75k - $85k/yr
Junior, Mid
Arlington County, Arlington, VA, USA
Hybrid

Two full days on-site per week are required; three full days per week are required during the first 90 days.

About the job

Requirements
  • Experience with artificial intelligence tools to optimize workflows, problem-solving, and productivity.
  • At least two years of customer service experience with a demonstrated ability to provide high-quality service.
  • Strong oral and written communication skills.
  • Demonstrated ownership and accountability for learning and workload management.
  • A professional and friendly phone manner to build and maintain customer relations over the phone.
  • Ability to work effectively both in a team environment and independently.
  • Excellent problem-solving skills, ability to multitask within tight deadlines, strong organizational skills, and a self-directed, results-oriented approach.
  • Ability to handle change and quickly adapt to evolving business priorities and the introduction of new concepts.
  • Exceptional attention to detail.
  • Proficiency in Outlook, Word, and Excel.
Responsibilities
  • Respond to customer inquiries and resolve customer issues via phone and email.
  • Train new member banks for onboarding and operational implementation.
  • Develop and present customer trainings for ongoing support.
  • Work cross-departmentally to develop and prioritize technology and process improvements.
  • Execute ongoing and ad hoc administrative tasks and projects, including document processing and data entry.

About the company

IntraFi Network provides cash management solutions for banks, credit unions, and other financial institutions by linking a network of partner banks to offer flexible, secure liquidity management and access to reciprocal deposits. Its services help institutions balance returns, safety, and liquidity while diversifying funding and lowering collateral needs. The company stands out with a network-based model and a focus on reciprocal deposits as an alternative to brokered CDs, along with educational content and an executive community. Its goal is to help financial institutions attract large-dollar relationships, grow fee income, and efficiently manage liquidity.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$140M

Headquarters

Arlington, West Virginia

Founded

2002

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Simplify's Take

What believers are saying

  • FDIC’s September 2026 rule expanded reciprocal-deposit caps and broadened eligible agent institutions.
  • Industry reciprocal deposits hit $481 billion on June 30, 2026, boosting demand.
  • Ninety-nine percent of bankers expect deposit competition to stay elevated through 2027.

What critics are saying

  • S&P and Moody’s downgraded IntraFi after its August 2025 $2 billion debt deal.
  • Stablecoins with rewards could drain operating deposits from partner banks within two years.
  • If tokenized cash wins, IntraFi’s network becomes a regulated relic.

What makes IntraFi unique

  • IntraFi’s network spans reciprocal deposits, CDARS, and ICS across thousands of banks.
  • FDIC rules let partner banks place large balances without brokered-deposit treatment.
  • The platform turns excess cash into fee income while preserving customer bank relationships.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Paid Vacation

Parental Leave

Professional Development Budget

Employee Assistance Program

Employee Discount

Flexible Spending Account

Health Savings Account

Opportunities for Advancement

Paid Time Off

Referral Program

Vision Insurance

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%
TechStartups
Aug 11th, 2025
Top Startup and Tech Funding News - August 11, 2025

IntraFi, a Washington, D.C.-based fintech known for its bank deposit network, secured $2 billion through a leveraged loan transaction orchestrated by Wall Street banks.

Bloomberg
Aug 11th, 2025
Banks Score Win With $2 Billion Debt Deal for FinTech IntraFi

Financial technology firm IntraFi raised more than $2 billion in the leveraged loan market, marking a win for Wall Street banks against private credit firms, which had discussed providing a debt package in recent months.

Independent Community Bankers of America
Mar 24th, 2025
ICBA and IntraFi Mark 20th Anniversary Serving Community Banks

Washington, D.C. (March 24, 2025) - The Independent Community Bankers of America (ICBA) today announced the 20th anniversary of its strategic relationship with IntraFi.

PYMNTS
Jan 23rd, 2025
Check, Please? The Costly Hangover Of Paper Payments

What keeps paper checks alive in the digital age? Despite their declining popularity for personal transactions, checks still account for nearly 40% of U.S. B2B payment volume. In fact, 68% of companies relied on checks for B2B payments in 2023, and 70% of businesses stated they have no plans to discontinue their use in the next two years. However, this persistence comes with a hefty price. Check fraud is rising, costing businesses an estimated $24 billion in 2023 — nearly double the amount recorded five years ago. Fraudsters target checks because they are easy to intercept, alter or counterfeit

PR Newswire
May 1st, 2024
Community Banks See Competitive Impact From Overdraft Plan Despite Exemption, Survey Finds

Bankers remain skeptical of economic outlookARLINGTON, Va., May 1, 2024 /PRNewswire/ -- Fifty-eight percent of bankers would take action to reduce costs or increase revenue elsewhere even if exempt under a new regulatory proposal to restrict overdraft fees, according to a survey of nearly 500 financial executives released today.In a survey by liquidity management fintech IntraFi, 44% of respondents said if the plan went into effect, they would lower overdraft fees to remain competitive with larger banks, while 35% said they would alter their policies, and 27% said they would raise fees on other banking services. These actions would occur despite the fact that banks with less than $10 billion of assets would be exempt from the Consumer Financial Protection Bureau's plan."Even banks that are exempt believe they will need to find additional sources of revenues or potentially limit their current overdraft protection," said Mark Jacobsen, Cofounder and CEO of IntraFi.The CFPB issued a proposal on Jan. 17 that would limit banks' overdraft fees to $3 or a cost calculated by banks if they show their cost data. The banking industry has largely opposed the plan, arguing it would harm consumers who rely on overdraft protection.In the IntraFi survey, bankers also said they would be impacted by other pending regulatory proposals, though not to the same extent as the overdraft plan.Thirty-one percent of bankers indicated their institution would have to replace revenue, eliminate free checking, or take other steps should an October proposal by the Federal Reserve to lower debit interchange fees become final. The central bank's plan also would exempt institutions with less than $10 billion in assets.Additionally, a small number of banks (17%) are also considering changes as a result of the CFPB's new $8 cap on credit card late fees.Bankers remain on the fence regarding the economic outlook at their institutions, with approximately half stating economic conditions had remained the same over the past 12 months, and only 16% noting conditions had improved. Looking forward, 34% of respondents said they expect economic conditions to decline over the next 12 months, while 23% predicted they would moderately improve.Other HighlightsFunding Costs remain elevated, with 87% reporting that the price of funds has increased over the past year