File Clerk

Description

POSITION TITLE: File Clerk DEPT: Early Childhood Services

REPORTS TO: CCAP Coordinator

Employment Status: Non-Exempt, Part- Time (24 hours per week)- GRADE: 1

PROGRAM: Child Care Resource & Referral

SALARY RANGE: $15.60 per hour  

SUMMARY The file clerk oversees all records for the Child Care Assistance Program (CCAP). He/she files and retrieves client records. He/she also performs light clerical duties as required. 

COLLABORATES WITH: Director of Early Childhood Services; CCAP Associate Director; CCAP Coordinator; Eligibility Specialists and Eligibility Admin and other office staff and volunteers

ESSENTIAL RESPONSIBI LITIES:

File Management: Manage the record keeping process electronically for CCAP. File documents in correct locations. Create new files and purge old files and records. Answers questions about the filing system and the location of records. Will implement new filing systems as directed.

Clerical Duties: Accurately perform a variety of clerical duties including being back up for opening and processing mail, copying, faxing, filing, printing, scanning and data entry. Correspond with clients and providers via email regarding general questions, case status, payments, and document generation

OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.

QUALIFICATIONS: The position requires well-developed organizational and problem-solving skills and a high attention to detail. Interactions with others require well-developed writing/oral communication skills. Must be a proactive self-starter with a demonstrated ability to work independently and to handle multiple assignments and tasks. A general knowledge of standard office practices and procedures is required. Ability to communicate in a courteous and professional manner are integral to the position.

EDUCATION REQUIRED: Currently enrolled in High School in pursuit of a diploma or GED is required.

WORK ENVIRONMENT: The work environment includes hybrid schedule. The noise level is usually moderate. Movement requirements include walking, stooping or kneeling. The employee must occasionally relocate and move boxes or equipment that weighs up to sixty (40) pounds. Communication needs include seeing, hearing and speaking. The position may require kneeling, carrying heavy objects or standing while working on a specific task. The incumbent will work alone and with others. Reasonable accommodation will be made for an incumbent to meet the essentials responsibilities of the position.

WORK SCHEDULE: Monday - Friday, 8:00am-4:00pm. Schedule can vary depending on the needs of the agency.