Collection Officer
PalmPay
Collection Officer
PalmPay
Fintech platform enabling transfers, payments, credit
| Job Title: Collection Agent Location: Ikeja, Allen Work Mode: Contract Salary Budget: 80k basic, 20k kpi About PalmPay: PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online. Role Summary: We are looking for a collections officer to assist with the collection of outstanding overdrafts. The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible. To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills. | |
Responsibilities:
Required Skill Set Must Haves
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PalmPay is a fintech platform in Africa that provides digital financial services through a mobile app and a wide agent network. It lets users perform money transfers, pay bills, and access credit and insurance, aiming to make financial services easy to use and accessible even in remote areas. The service works by combining a mobile app with a network of over one million agents and merchants, plus partnerships with smartphone brands, to reach users who lack traditional banking. It uses technologies like artificial intelligence and big data analytics to tailor services and improve security for users. PalmPay differentiates itself with its expansive agent footprint, strong focus on financial inclusion, and strategic partnerships that scale across markets. Its goal is to become a financial superapp that covers a broad range of needs for its growing user base across Africa and into new markets.
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