Factbird

Cloud-based manufacturing data collection and analysis

Revenue Operations Manager

Sales OperationsConfirmed live in the last 24 hours

Full-timeCopenhagen, DenmarkNo salary listedIn-person

About the Job

Requirements

Five to seven years of professional experience in Revenue Operations, commercial analytics, strategy or management consulting, or a similar role.
Experience in a B2B SaaS or technology scale-up.
A proven track record of turning data into insights and recommendations that leaders acted on.
Strong analytical skills and familiarity with funnel metrics, unit economics, and forecasting; ability to build a model in Excel or a business intelligence tool.
Solid HubSpot experience and confidence serving as its Super Admin.
Practical experience using artificial intelligence to automate work or derive more value from data.
Clear written and spoken English communication at leadership and board level.

Responsibilities

Own Revenue Operations across the full customer journey, from the first marketing touch through sales, onboarding, renewal, and expansion, unifying processes, technology, and data behind revenue teams.
Turn performance, customer, and market data into clear recommendations on investment, priority segments and industries, and underperforming areas.
Support commercial planning with Sales, Marketing, Customer Success, and Finance, including targets, quotas, and capacity planning.
Support sales leadership with territory design, lead routing, and pipeline coverage.
Develop commercial key performance indicators across the funnel, including pipeline, conversion, win rates, customer acquisition cost, churn, and net revenue retention, and understand the underlying data.
Own monthly commercial performance reporting for the leadership team and present the story and learnings behind the numbers.
Lead deep-dive analyses, including ideal customer profile and industry performance, win/loss drivers, and churn drivers, and recommend corrective actions.
Lead and develop the Business Intelligence Analyst by setting priorities, goals, and development plans.
Map processes from lead to renewal, identify bottlenecks, and improve processes with Marketing, Sales, and Customer Success.
Design workflows and hand-offs that reduce administrative time and improve data quality for Marketing, Sales, and Customer Success.
Foster artificial intelligence adoption across Sales, Marketing, and Customer Success by connecting AI assistants to the CRM and data and building AI-powered workflows for enrichment, lead scoring, and reporting.
Measure the impact of artificial intelligence and automation on productivity and pipeline.
Provide revenue teams with the insights, tools, and cadences they need across the funnel, from demand generation to renewal and expansion.
Support Marketing with attribution, intent data, and campaign reporting.
Support Customer Success with customer health, churn-risk, and expansion insights.
Plan and deliver cross-functional revenue projects from scope through measurable impact.
Lead change management for new processes and tools to ensure adoption.

Desired Qualifications

Curiosity about artificial intelligence.

Factbird is a manufacturing intelligence suite that turns real-time production data into actionable insights. Our plug-and-play hardware and AI-powered SaaS solution help manufacturers cut downtime, improve efficiency and reduce waste. We are around 100 people across Europe and the US, growing more than 50% year over year. We have just partnered with the private equity firm Verdane to strengthen our product roadmap and expand our reach even further.

We have built a solid Revenue Operations foundation, with HubSpot as our CRM, BigQuery as our data warehouse, and Power BI and Claude for reporting that the leadership team and the board rely on. Now we want to take the next step. We are looking for a Revenue Operations Manager who doesn't just keep the engine running, but tells us where to steer it.

This is a role for someone who looks at our numbers and asks "so what?" Which segments should we double down on? Where is the funnel leaking? Which investments will pay back? What can we do even better? You will help answer those questions and make sure the answers lead to action.

The role

You will own Revenue Operations across the full customer journey, from the first marketing touch to sales, onboarding, renewal, and expansion. Your job is to unify the processes, technology, and data behind our revenue teams so that growth becomes more predictable, transparent, and scalable.

You will be based at our office at Havneholmen in Copenhagen, report to the CFO, and work closely with Sales, Marketing, Customer Success, Finance, and the senior leadership team. You will lead our Business Intelligence Analyst, who owns the data warehouse, the data pipelines, and the Power BI dashboards.

You will thrive here if you combine a commercial mindset with analytical rigor, and you enjoy turning a messy question into a clear recommendation that a leadership team can act on.

Planning and GTM

Turn performance, customer, and market data into clear recommendations: where to invest, which segments and industries to prioritize, and what isn't working.
Support commercial planning with Sales, Marketing, Customer Success and Finance, including targets, quotas, and capacity planning.
Support sales leadership on territory design, lead routing, and pipeline coverage.

Data and Intelligence

Develop the commercial KPIs that matter across the funnel, such as pipeline, conversion, win rates, CAC, churn, and net revenue retention, and understand the data behind it.
Own the monthly commercial performance reporting for the leadership team and present the story and learnings behind the numbers.
Lead deep-dive analyses, such as ICP and industry performance, win/loss and churn drivers, and recommend corrective actions.
Lead and develop our Business Intelligence Analyst: set priorities, goals, and development plans.

Best in Class Processes

Map our processes from lead to renewal, find the bottlenecks, and fix them together with Marketing, Sales and Customer Success.
Design workflows and hand-offs that cut admin time and improve data quality for Marketing, Sales and Customer Success.

Technology and AI

Foster the adoption of AI across Sales, Marketing and Customer Success: connect AI assistants to our CRM and data, and build AI-powered workflows for enrichment, lead scoring and reporting. AI-powered tools in our current stack include Gong, Amplemarket, Claude and Dreamdata.
Measure the impact of AI and automation on productivity and pipeline.

Revenue Funnel Pursuit

Give the revenue teams the insights, tools and cadences they need at every stage of the funnel, from demand generation to renewal and expansion.
Support Marketing on attribution, intent data and campaign reporting.
Support Customer Success with health, churn-risk and expansion insights.

Project Management

Plan and deliver cross-functional revenue projects from scope to measurable impact.
Lead the change management that comes with new processes and tools, so they stick.

We are looking for a commercially minded problem solver who uses data to drive decisions and create value. You understand what drives growth in a B2B business, you are comfortable in front of a leadership team, and you are hands-on enough to get into HubSpot yourself.

The ideal background

5 to 7 years of professional experience in Revenue Operations, commercial analytics, strategy or management consulting, or a similar role.
Experience from a B2B SaaS or tech scale-up, where you have seen what drives growth up close.
A proven track record of turning data into insights and recommendations that leaders acted on.
Strong analytical skills: you may have been a Business Intelligence Analyst in the past. You are definitely at home with funnel metrics, unit economics and forecasting, and you can build a model in Excel or a BI tool.
Solid HubSpot experience and you are confident as its Super Admin.
Curiosity about AI, and practical experience using it to automate work or get more out of data.
Clear communication in English, written and spoken, at leadership and board level.

How you work

You think like a business owner and always ask what a number means for growth.
You work autonomously, take ownership, and see what could be better before anyone asks. You help the teams around you turn those ideas into real improvements.
You build trust across Sales, Marketing, Customer Success and Finance, and you can challenge with facts.
You enjoy coaching others and want to develop the analyst on your team.
You like structure, but you are happy to build it where it doesn't exist yet.

About the Company

Factbird

Cloud-based manufacturing data collection and analysis

Factbird provides a cloud-based manufacturing intelligence platform that collects data from production lines in real time and analyzes it to help manufacturers optimize their processes. The system connects to factory equipment and sensors, aggregates data, generates dashboards and alerts, and offers insights to improve efficiency and reduce downtime. The product is designed for a wide range of manufacturing customers and is deployed by more than 300 companies in 28 countries, reflecting its global B2B reach. Factbird differentiates itself through its global presence, scalable cloud platform, and focus on real-time data collection and analysis for production optimization. The company’s goal is to help manufacturers become more data-driven, improve operational performance, and scale their operations internationally.

Company size: 51-200
Company stage: Growth Equity (Venture Capital)
Total funding: $21.1M
Headquarters: Copenhagen, Denmark
Founded: 2015

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