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Bank of Montreal

Runs Canadian and US banks for people and firms

Practice Solutions Relationship Officer

Account ManagementConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • Typically, 4 to 6 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
  • Credit qualifications and associated credit knowledge and skills according to established qualification standards are required.
  • Technical proficiency gained through education and/or business experience is required.
  • In-depth verbal and written communication skills are required.
  • In-depth collaboration and team skills are required.
  • In-depth analytical and problem-solving skills are required.
  • In-depth influence skills are required.
  • In-depth data-driven decision-making skills are required.

Responsibilities

  • Facilitate the Bank’s growth initiatives through business development in the Practice Solutions industry vertical.
  • Maintain a continuous record of significant revenue generation through new client acquisition and enhanced relationships with existing clients in the Practice Solutions industry.
  • Ensure required internal control standards, including adherence to audit, regulatory, and compliance policies.
  • Support pre-sales activities such as presentations, bids and proposals, and requests for information.
  • Retain and expand existing relationships to achieve portfolio retention, sales, service, and profitability objectives.
  • Establish and enhance the Bank’s brand by participating in meaningful business and community activities.
  • Participate in industry forums and conferences to stay informed about industry trends, competitive insights, products, and services.
  • Provide subject matter expertise on market conditions and trends to maintain environmental awareness.
  • Coordinate cash management, credit card, and other product implementation and financial transaction setup.
  • Work with other banking areas, including Premier and Wealth, to make referrals for services that can assist clients.
  • Ensure consistent personnel training throughout the team.
  • Act as the daily sales contact for client questions about products, pricing, implementation timeframes, and requirements.
  • Gather data to advance the sales process and complete required documentation.
  • Assist the team with pre-sales activities, including pitch preparation, client research, and preparation of prospect and client files for further action.
  • Track implementation requests to keep processes on schedule.
  • Track internal reports and recommend improvements to sales support materials based on findings and feedback.
  • Compile pre-call and post-call information packages using internal systems and bank personnel to validate client holdings, pricing, and volumes.
  • Provide research and gather data to help the sales team develop solutions for client and prospect business needs.
  • Assist with sales and service administration and processing to support a seamless client experience and identify and meet opportunities.
  • Maintain current client information in Bank systems and files to ensure accurate and complete client histories.
  • Exercise judgment to identify, diagnose, and solve problems within established rules.
  • Work independently on a range of complex tasks, which may include unique situations.
  • Take on broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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