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St. Luke's University Health Network

Regional academic health network

Medical Assistant Float Pool - SLPG

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A high school degree or equivalent is required.
  • Graduation from an accredited Medical Assistant program is strongly preferred.
  • Two years of experience in a similar healthcare setting is preferred.
  • Customer service experience is strongly preferred.
  • Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
  • Ability to occasionally lift up to 25 pounds and push wheelchairs carrying patients weighing up to 325 pounds.

Responsibilities

  • Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence before appointments, and determine needed services by consulting with the provider.
  • Complete pre-charting of value-based items up to five days before appointments and send messages to the Care Team when warranted.
  • Prepare patients for examination and escort them into exam rooms by recording height, weight, and vital signs; updating medication lists, allergies, and personal, family, and social histories; asking about smoking status and reason for visit; and assisting with demographic information.
  • Provide directed patient-care services, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within state guidelines.
  • Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, laboratory tests and other testing, and specialist visits.
  • Attend departmental meetings, participate in resolving identified problems as a team member, and analyze current procedures.
  • Dispose of biohazardous and regular waste according to practice protocol.
  • Maintain vaccine temperature logs and inventory, order medical supplies such as vaccines and medications, dispose of expired sample medication, and stock rooms to established par levels.
  • Perform administrative tasks as needed, including check-in and check-out functions and opening and closing office procedures.
  • Bring suggestions for improvement to Practice Managers and Providers for consideration.
  • Participate in maintaining or improving quality-improvement initiatives.
  • Travel throughout assigned geographic regions of SLPG practices.

Desired Qualifications

  • Customer service experience.

About the Company

St. Luke's University Health Network

Regional academic health network

St. Luke's University Health Network is a nonprofit academic health network serving eastern Pennsylvania and neighboring communities. The network operates hospitals, physician practices, urgent care, outpatient centers, home health, research, and health-professions education. It serves patients, families, clinicians, students, researchers, and communities across its regional footprint. Its operating model centers on integrated care, education, and research supported by systemwide clinical, technology, facilities, and administrative functions. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. Teams support coordinated daily delivery.

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