Rhenus

Global freight, warehousing, logistics provider

Junior Ocean Freight Forwarder

Logistics & TransportationUpdated on Nov 14

Full-timeKukuljanovo, CroatiaNo salary listed

About the Job

Requirements

Experience in ocean freight forwarding operations, preferably handling full container load (FCL) and/or less than container load (LCL) shipments.
Strong understanding of operational freight forwarding processes and shipment coordination.
Proficiency in Croatian, English, and another language.

Responsibilities

Manage ocean freight shipments end-to-end, from booking to final delivery, ensuring smooth and timely execution.
Coordinate with customers, carriers, transport providers, and internal teams throughout the shipment process.
Prepare and manage transport documentation, ensuring accuracy and timely processing.
Provide proactive customer updates and customer service.
Monitor shipment milestones and resolve delays, operational issues, and exceptions.
Support claim handling and issue resolution when required.
Ensure accurate shipment and file information in the systems, and support invoicing and file closing.
Collaborate with Pricing, Booking, and Sales teams to ensure efficient workflows and a positive customer experience.

Desired Qualifications

Customer-oriented mindset and strong communication skills.
Ability to work in a fast-paced operational environment.

What You Can Expect:

Manage Ocean Freight shipments end-to-end, ensuring smooth and timely execution from booking to final delivery
Coordinate with customers, carriers, transport providers and internal teams throughout the shipment process
Prepare and manage transport documentation, ensuring accuracy and timely processing
Provide proactive customer updates and ensure a high level of customer service
Monitor shipment milestones and quickly resolve delays, operational issues and exceptions
Support claim handling and issue resolution when required
Ensure accurate shipment and file information in our systems and support the invoicing and file-closing process
Collaborate with Pricing, Booking and Sales teams to ensure efficient workflows and a positive customer experience

What You Bring:

10-month fixed-term contract, with the possibility of transitioning to a permanent position based on individual performance and business needs.
Experience in ocean freight forwarding operations, preferably within FCL and/or LCL handling.
Strong understanding of operational freight forwarding processes and shipment coordination.
Customer-oriented mindset with strong communication skills.
Ability to work in a fast-paced operational environment.
Proficiency in Croatian, English and another language.

About the Company

Rhenus

Global freight, warehousing, logistics provider

Rhenus coordinates road, air, and ocean freight, contract logistics, warehousing, and port and inland waterway services from hundreds of locations worldwide to move goods for customers across many industries. By combining multimodal transport with warehousing and value-added services, it offers end-to-end supply chain solutions that include inventory management and distribution. Its global footprint and broad service mix, along with being part of the Rethmann group, lets it deliver integrated logistics with industry-specific expertise. Its goal is to help customers move and manage goods efficiently and reliably worldwide, optimizing supply chains and connecting producers with markets.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Holzwickede, Germany
Founded: 1912

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