Executive Casino Host

• Minimum of an associate degree required.  

• Bachelor's degree or equivalent combination of education and experience preferred.  

• Minimum of five years of experience in gaming, casino marketing, public relations, or related fields. 

• Deliver exceptional guest service by creating personalized, memorable experiences and ensuring each guest feels valued. 

• Resolve guest concerns effectively and professionally, balancing guest satisfaction with company interests. 

• Build and maintain strong relationships, demonstrating influence and collaboration across all levels. 

• Communicate clearly and professionally, both verbally and in writing, with guests and team members. 

• Demonstrate creativity and innovation in enhancing guest satisfaction and overall experience. 

• Maintain composure and professionalism in all situations while upholding excellent guest relations. 

• Uphold strict confidentiality of all Caesars Entertainment information and guest data. 

• Consistently demonstrate integrity and adhere to the high standards required in a regulated gaming environment. 

• Serve as a role model, representing Flamingo Las Vegas and Caesars Entertainment with professionalism and encouraging the same in others. 

• Ensure compliance with all regulatory, company, and departmental policies and procedures. 

• Provide high-quality customer service leveraging experience in gaming, marketing, or public relations. 

• Work flexible hours as required to support business needs. 

• Meet all employment eligibility requirements, including at least 21 years of age and obtaining and maintaining a valid Nevada Gaming Board license and Alcohol Awareness card. 

ADDITIONAL REQUIREMENTS 

• Ability to sit, stand, or walk for extended periods (up to 4 hours) and move quickly throughout the casino floor. 

• Maintain composure and effectively manage multiple guests' demands in a fast-paced environment. 

• Possess sufficient visual and auditory acuity to monitor and respond to the immediate environment. 

• Operate computers and standard office equipment with appropriate manual dexterity. 

• Perform physical movements including pushing, pulling, reaching, bending, twisting, stooping, kneeling, and repetitive hand motions. 

• Work in a noisy environment, including areas where guests may use tobacco products; the ability to tolerate such conditions as required for both public-facing and non-public-facing roles.