Medical Receptionist
Crossroads Treatment Centers
Medical Receptionist
Crossroads Treatment Centers
Outpatient MAT provider for opioids
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Monday; 8:00am-4:00pm
Tuesday; 8:00am-4:00pm
Wednesday; 8:00am-4:00pm
Thursday; 9:00am-5:00pm
Friday; 9:00am-3:00pm
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
Outpatient MAT provider for opioids
Crossroads Treatment Centers provides outpatient addiction treatment for opioid use disorder using Medication-Assisted Treatment (MAT), combining FDA-approved medications (methadone, buprenorphine including Sublocade and Brixadi, and Vivitrol) with behavioral therapies. Treatments are offered in-person or via telehealth, with counseling, toxicology services, and care coordination, plus Instant Intake that connects patients to a licensed provider in about 10 minutes. The organization runs 100+ clinics across nine states, serving more than 26,000 patients each month, with revenue from major insurance, Medicare/Medicaid, and self-pay, many contracts based on value-based care. Its approach scales through a broad provider network and partnerships with hospitals, primary care, and criminal justice systems to improve access and outcomes in high-need areas.
Explore more opportunities at Crossroads Treatment Centers