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Resulting

Project Management Office Lead

Program ManagementPosted on Nov 10
Full-timeRemote in USA$105k - $140k /yr

About the Job

Requirements

  • Experience as a PMO professional, with a strong background in technology delivery, including ERP implementations (ideally SAP) and bespoke applications.
  • Experience may have been developed within a major consulting firm, a large organization, or a complex transformation environment.
  • Ability to establish structure, maintain control, and support successful delivery across complex programs.
  • Ability to work across multiple projects, priorities, teams, and organizations while maintaining focus on outcomes.
  • Ability to set and manage priorities, monitor personal performance, and take responsibility for career development.
  • Ability to provide clear purpose and direction, inspire trust and respect, and develop and support others.
  • Ability to identify opportunities for change, scope, plan, and drive change, and manage others through the change process.
  • Ability to apply social and emotional intelligence, influence and engage others, and demonstrate intellectual curiosity.
  • Ability to make sense of ambiguity, contextualize challenges and opportunities strategically, and apply analysis to specific problems and opportunities.
  • Ability to act ethically, respect colleagues and stakeholders, and act in the best interests of the organization, customers, clients, and partners.
  • Ability to communicate clearly, build trusted relationships, and challenge constructively when needed.

Responsibilities

  • Establish and manage core PMO services, including governance forums, the PMO toolkit, deliverables management, and program methodology.
  • Prepare materials for governance forums, including program boards, steering committees, stage gates, and leadership meetings.
  • Facilitate governance meetings and ensure decisions, actions, and follow-ups are recorded and managed.
  • Establish and maintain planning standards across the program.
  • Ensure project and program plans are detailed, accurate, current, and appropriately validated.
  • Produce and manage the integrated program plan, including key milestones, dependencies, and the critical path.
  • Manage the program RAAIDD process, covering risks, assumptions, actions, issues, dependencies, and decisions.
  • Monitor program performance against agreed key performance indicators, including budget, schedule, resource utilization, and delivery progress.
  • Produce accurate and timely program status reports for different audiences.
  • Identify delivery risks, bottlenecks, and emerging issues, and work with appropriate people to resolve them.
  • Manage resource demand and capacity processes, including forecasts, availability tracking, onboarding, offboarding, and internal communications.
  • Maintain effective communication across complex client and delivery environments.
  • Manage deliverables, milestones, approvals, and key program documentation.
  • Support knowledge transfer and sharing of experience across the project team and wider business.
  • Identify opportunities to improve PMO processes, tools, and services.

Desired Qualifications

  • SAP experience, including experience with SAP ERP implementations.

About the Company

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