Senior Business Development Manager

At Ensera Design, we partner with the world’s leading life sciences innovators to bring bold ideas to life. As part of a global team of designers, engineers, strategists, and product development specialists, we help accelerate the creation of life-enhancing medical and pharmaceutical products, combining human insight, technical excellence, and manufacturing know-how.

With teams across the US and UK, and deep ties to the wider Ensera Group, we pride ourselves on collaboration, creativity, and integrity. When you join us, you become part of a community that pulls together, finds a way, and cares, while shaping the future of life sciences innovation.

The Opportunity

We are seeking a Senior Business Development Manager to help accelerate the growth of our Life Sciences product development service lines across North America.

This is a senior, high-impact commercial role focused on originating new business, leading complex consultative sales engagements, and developing strategic relationships with innovative medical device, pharmaceutical, and healthcare organisations.

You’ll be responsible for identifying and converting significant commercial opportunities, building relationships with senior decision-makers, and working closely with our technical and delivery teams to develop solutions that address complex client challenges.

This is an opportunity to have a direct impact on Ensera Design’s growth across North America while helping shape our commercial strategy and market presence.

What You’ll Do

• Lead complex, consultative and solution-based sales across Ensera Design’s Lifesciences service offerings.
• Identify, develop and qualify high-value opportunities aligned with our ideal customer profiles, territory strategy and growth objectives.
• Build and manage a strong pipeline of new business opportunities across North America.
• Lead early-stage discovery, needs assessment, solution development and commercial proposal activity.
• Own the full sales cycle from initial engagement through to contract close.
• Develop compelling commercial propositions in partnership with technical, delivery and service-line specialists.
• Represent Ensera Design as a credible industry expert at client meetings, workshops, conferences and industry events.

Strategic Account & Relationship Management

• Build trusted relationships with senior and executive-level stakeholders across R&D, Engineering, Product Development, Design, Human Factors, Software and other relevant functions.
• Develop strategic account plans to identify opportunities for long-term and multi-service growth.
• Establish Ensera Design as a trusted strategic partner rather than simply a service provider.
• Identify opportunities to expand existing relationships and introduce additional Ensera capabilities.
• Work closely with internal delivery and service-line leaders to ensure commercial opportunities are aligned with client needs and delivery capability.

Sales Strategy, Market Intelligence & Commercial Leadership

• Partner with Marketing, Delivery and global commercial teams to develop and execute North American growth strategies.
• Provide insight into market trends, customer needs, competitor activity and emerging opportunities.
• Help shape Ensera Design’s go-to-market approach, target markets and ideal customer profiles.
• Identify new sectors, accounts and commercial opportunities where Ensera’s capabilities can create significant value.
• Contribute to the development of sales processes, propositions and commercial best practice.

Pipeline Management, Forecasting & Reporting

• Maintain a high-quality, disciplined sales pipeline and accurate Salesforce data.
• Own forecasting across your opportunity portfolio, providing clear visibility of revenue potential, risks and next steps.
• Track activity, conversion and commercial performance against agreed targets.
• Provide regular updates to the NA Head of Commercialization and Growth and wider leadership team.
• Take accountability for achieving agreed new-business revenue targets.

What Success Looks Like

• Achievement of annual new-business revenue targets.
• Consistent generation and conversion of qualified opportunities and capability overview meetings.
• A strong, healthy and well-managed pipeline across target North American accounts.
• Successful conversion of complex, high-value consulting and product development engagements.
• Development of long-term relationships with senior client stakeholders.
• Growth of strategic, multi-service client partnerships.
• Accurate forecasting, strong commercial discipline and clear ownership of the sales cycle.

What You Bring

• Bachelor’s degree in Sales, Marketing, Finance, Business, Engineering or a related field.
• 7–10+ years of progressive business development, technical sales or consultative selling experience.
• Proven track record of selling complex consulting, professional services, engineering, product development or technical solutions.
• Experience within Lifesciences, medical devices, pharmaceutical, healthcare or a closely related technical environment is highly desirable.
• Demonstrated success originating and closing significant new-business opportunities.
• Experience engaging senior and executive-level stakeholders and navigating complex buying organisations.
• Strong commercial judgement and the ability to understand and articulate complex technical propositions.
• Established network and understanding of the North American Lifesciences market would be highly advantageous.
• Experience working in a consulting, professional services, agency or other relationship-led commercial environment.
• Strong consultative selling, negotiation and influencing skills.
• Highly collaborative, self-directed and comfortable operating in a fast-paced, entrepreneurial environment.
• Excellent communication skills with the confidence and credibility to represent Ensera Design with senior clients.

Culture

At Ensera Design, we specialize in pharma and medical device design and innovation, delivering solutions that improve patient outcomes. We are a mission-driven team with a vision to be the partner of choice for life sciences pioneers seeking fresh thinking and innovative end-to-end solutions delivered at pace.

Our mission is to enable life sciences to move forward with fast, flexible, and responsive design and manufacturing services that simplify complex challenges for pharmaceutical and medical device clients.

We believe in Find a Way, Pull Together and Care—and we’re looking for someone who brings those values to every client interaction, commercial opportunity and relationship.

About us

We are proud of our values:

• Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what’s needed to get things done and exceed expectations.
• Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward.
• Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet.

Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting-edge solutions for clients ranging from global leaders to innovative start-ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics.

At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human-centred design ethos is rooted in empathy, and our values – pull together, find a way, and care – guide us in building a team that reflects the diversity of the world we design for.

We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application – whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people-first design.