Prevention Program Coordinator

PROGRAM SUMMARY:

Larkin Street Youth Services (LSYS) is proud to partner with the City and County of San Francisco and community-based organizations to launch a 1-year pilot program designed to prevent youth homelessness by combining unconditional direct cash transfers (DCTs) with voluntary, housing-focused supportive services. This program serves young adults ages 16 to 24 who are at risk of or experiencing homelessness.

The program’s “Cash Plus” model acknowledges the diverse and intersecting barriers youth face to achieving long-term housing stability. Participants will receive flexible financial assistance and access to client-led support services including housing navigation, financial coaching, case management, and benefits advocacy — all offered on a voluntary basis.

WHAT YOU'LL DO:

The Program Coordinator plays a key role in the implementation of this DCT pilot, with responsibilities including youth engagement, onboarding, service coordination, and fund distribution. The coordinator will work closely with LSYS staff and nonprofit partners to support program referrals, connect youth to critical housing-focused services, and ensure timely, trauma-informed support throughout participation. 

This is a full-time position, eligible for full benefits.

ESSENTIAL JOB FUNCTIONS: 

Participant Engagement & Enrollment

• Accept youth referrals from nonprofit and system partners and initiate outreach within 3-5 business days.
• Build rapport with referred youth through trauma-informed, trust-based engagement prior to formal enrollment.
• Coordinate and facilitate intake, enrollment, and orientation processes in collaboration with LSYS teams and external partners.
• Clearly communicate program details, including voluntary service options and expectations related to Direct Cash Transfers (DCTs

Program Coordination & Cash Distribution

• Onboard participants into the Direct Cash Transfer (DCT) program in alignment with established eligibility and documentation procedures.
• Administer and track all DCT payments ($500/month plus $2,000 one-time) to ensure compliance with program guidelines.
• Maintain up-to-date and accurate records of payment disbursements, youth engagement, and service utilization.

Case Coordination & Support Services

• Provide ongoing, housing-focused support tailored to each participant’s goals and needs.
• Refer youth to appropriate internal and external services such as financial coaching, benefits advocacy, housing navigation, education, and employment support.
• Ensure youth in acute housing crises are connected to San Francisco’s Adult, Family, and Youth Access Points.

Collaboration & Partnership Support

• Coordinate and participate in quarterly case coordination meetings with referral partners and implementation collaborators.
• Maintain consistent communication with LSYS teams and nonprofit partners to support participant progress and sustained service engagement.
• Support the alignment of services by collaborating with case management, navigation, and outreach staff.

Outreach & Resource Navigation

• Co-design and distribute outreach materials (e.g., flyers, calendars) to inform participants about services, deadlines, and events.
• Connect participants with additional community-based supports including food security programs, legal assistance, healthcare, childcare, and transportation.
• Assist youth in developing long-term relationships with trusted service providers and community members.

Workshops, Education & Goal Setting

• Coordinate or deliver optional workshops and 1:1 sessions focused on housing stability, financial literacy, and life skills.
• Support participants in setting, tracking, and revisiting individualized housing and life stability goals.

Data & Evaluation

• Track program activities, participant engagement, and outcomes using Larkin's internal database Efforts to Outcomes (ETO)
• Submit timely documentation related to payments, client milestones, and service utilization in alignment with funder and research requirements.
• Collaborate with referral partners on data outcomes and reporting

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You embody our values and core strategies: "This Is How We Roll":
  • Client-Centered
  • Trauma Informed Care
  • Restorative Practices
  • Harm Reduction
  • Non-Violent Crisis Intervention
  • Motivational Interviewing
• You have some social services and/or direct-service experience.
  • *BONUS* You have experience working in drop-in services, shelter, transitional, and/or permanent supportive housing programs.
• You are most excited to serve Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds.
• You are a self-starter and team player. Your colleagues describe you as compassionate, dependable, and patient.
• You work best in an on site, in person working environment. This role is 100% onsite/in person.
• You are willing to work holidays occasionally.
• You are vaccinated against COVID 19.

EDUCATION:

Bachelor’s degree preferred but not required. Equivalent work experience and training will be considered.

BACKGROUND AND EXPERIENCE:

• Minimum 2 years’ experience working with transitional age youth (TAY), youth experiencing housing insecurity, or vulnerable populations.
• Experience with case management, resource navigation, or direct service delivery in a nonprofit or social service setting.
• Strong communication skills, including ability to build rapport with youth from diverse backgrounds.
• Familiarity with San Francisco’s housing and homeless response systems preferred.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to trauma-informed, client-centered, and equity-based service delivery.

THE PERKS:

• Hourly Rate of: $25.00-$26.37 
  • +$1.50 for bilingual incentive pay. Must be fluent in Spanish and English.
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Commuter Benefits Programs.
• Paid Sabbatical following 5 and 10 years of employment.