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Blue Acorn iCi

Builds online stores and digital experiences

Senior Workfront Integration Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUnited States$130k - $180k /yr

About the Job

Requirements

  • At least 5 years of business process or management consulting experience specifically involving Adobe Workfront and Workfront Fusion.
  • Hands-on experience designing and deploying Workfront Fusion integrations, automations, and transaction orchestration.
  • Proven delivery of end-to-end integrations for large enterprise organizations, including organizations with 5,000 or more employees.
  • Experience with third-party integrations and RESTful and GraphQL APIs, and aptitude for API-driven integrations, migrations, and enhancements.
  • Ability to design, develop, document, and optimize business processes and scalable work-management solutions.
  • Bachelor's degree and demonstrated business process consulting experience.
  • Client-facing consulting, facilitation, written and verbal communication, troubleshooting, and stakeholder relationship skills.
  • Ability to identify connections between complex problems and solutions, manage competing priorities, and drive solution adoption.
  • Experience leading technical discussions and guiding clients through strategic implementations and post-deployment support.
  • Ability to travel up to 20%, with some engagements requiring up to 50%.

Responsibilities

  • Design and configure enterprise business-process and work-management solutions using Adobe Workfront to support client objectives.
  • Architect and implement integrations between Workfront and Adobe or third-party platforms using Workfront Fusion and relevant APIs.
  • Oversee Fusion technical development, automation design, and enterprise-grade integration quality, scalability, and reliability.
  • Lead technical solution design and implementation discussions, connecting near-term business problems with long-term value and adoption.
  • Lead technical discussions with clients throughout discovery, implementation, testing, go-live, and post-deployment support.
  • Troubleshoot and resolve technical integration issues, validate root causes, and recommend proven solutions.
  • Collaborate with project teams to develop implementation plans, technical design documents, templates, layouts, queues, custom forms, and reports.
  • Deliver consulting services, support adoption, and serve as a workflow and configuration subject-matter expert.
  • Coach clients and colleagues, provide technical knowledge resources, and support complex escalations.
  • Contribute to continuous improvement of Workfront implementation methodologies, best practices, and reusable delivery assets.

Desired Qualifications

  • Knowledge of the broader Adobe content supply chain, including Workfront Planning, Creative Cloud, Frame.io, and Adobe Experience Manager.
  • Familiarity with Adobe Campaign, Marketo, Target, Adobe Journey Optimizer (AJO), and Adobe Experience Platform (AEP).

About the Company

Blue Acorn iCi

Builds online stores and digital experiences

Blue Acorn iCi designs and builds online stores and digital content experiences for global brands that need to connect customers with their products. Its work spans the path from deciding which technology to use through implementing platforms and improving how customers move through a website. The company combines design and technical consulting with hands-on services for enterprise clients, including the migration of existing sites to different commerce systems. Brands hire its teams for transformation programs, platform implementations and ongoing optimization rather than buying a single standalone application. Part of Infosys, Blue Acorn iCi formed in a 2019 merger and is headquartered in Charleston, South Carolina.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Charleston, SC
Founded
2019

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