Bartender

Job Description

The Opportunity:

As a Bartender at Fairmont Royal York, you'll be at the forefront of our guests' dining experience, crafting perfect drinks and creating a welcoming atmosphere. Your expertise in mixology, combined with your personable and efficient service, will play a crucial role in enhancing our guests' enjoyment and satisfaction. Your ability to provide knowledgeable recommendations and handle guest interactions with finesse will ensure each visit is memorable and delightful. Must have extensive understanding alcoholic and non-alcoholic beverages and the serving methods for each beverage.

• To report to duty punctually in order to maintain the integrity of co-workers and guests
• To consistently offer personal, friendly and efficient service
• To have full knowledge of the menu, beverage lists (alcoholic and non-alcoholic) and all other special promotions taking place in the outlet
• To take corrective actions when serving dissatisfied guests, ensuring the guest leaves happy
• To prepare all beverages according to guest requests as well as all co-workers needs
• To maintain teamwork and good work ethics with all guests (internal and external), by assisting co-workers with any duties, but without compromising the experience of any guests’ dining experience
• To record and fill all daily requisitions efficiently to maintain sufficient stock for each shift/day and to complete month end inventory
• To have read and understood all hotel policies and procedures, rules and regulations as outlined in the employee handbook
• To understand the concept, hours of operation of the restaurant/bar 
• To be aware of safety and sanitation when handling beverages and the equipment used in preparation of the beverages
• Attend pre-shift briefings, weekly and monthly meetings to ensure open lines of communication between all employees
• To fully understand the hotel’s recycling program and procedures
• To immediately report any accident that happens to a guest, a co-worker or yourself to your manager
• To express your concerns, suggestions or comments on how to improve the guests experience or to improve the operation as a whole
• To have a full understanding of all the equipment used in the outlet, including P.O. S. system. To be able to confidently use the Silverware system including closing, opening and modifying guest checks
• Assist guests with selections and suggest wines that accompany meals
• To have an understanding of all other outlets, services and offices in the hotel and their locations
• Balancing all daily transactions and remitting according to the policies and procedures
• Adhere to alcohol handling policy procedures

Qualifications

What you need to succeed:

• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal skills and a team player attitude
• Excellent cocktail and mixology knowledge required
• Intermediate bartending etiquette and technical skills
• Smart Serve training program certification required
• Must be age of majority to serve alcoholic beverages
• Cash handling abilities
• Previous bartending experience in a Luxury hotel and/or bar
• Bartending and/or Mixology certificate an asset

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you? 

• Starting Rate of Pay: $20.30 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement. 
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.