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Wise Auto Group

Sells and services cars and motorcycles

Service Advisor

Service Advising & EstimatingConfirmed live in the last 24 hours
Full-timeVallejo, CA, USAIn-person

About the Job

Requirements

  • Previous automotive service advisor experience is preferred but not required.
  • Strong communication and customer service skills are needed.
  • Ability to multitask in a fast-paced environment is required.
  • Basic computer skills are required; Dealertrack or CDK experience is a plus.
  • A valid driver’s license and clean driving record are required.

Responsibilities

  • Greet customers promptly and professionally in the service drive.
  • Listen to customer concerns and accurately document repair orders.
  • Communicate clearly with technicians and customers regarding vehicle status.
  • Provide estimates, timelines, and recommendations for repairs and maintenance.
  • Ensure an exceptional customer experience from write-up to vehicle delivery.
  • Follow up with customers to ensure satisfaction and build long-term relationships.

Desired Qualifications

  • Dealertrack or CDK experience is a plus.

About the Company

Wise Auto Group

Sells and services cars and motorcycles

Wise Auto Group runs car and motorcycle dealerships for buyers across California, Arizona and Nevada, with both showroom and online shopping. Its inventory spans everyday cars and trucks, pre-owned vehicles and Harley-Davidson motorcycles, sold under individual dealership names. Buyers browse inventory by make or body style, request quotes and test drives, and apply for financing through the group website before completing their purchase with a store. The business combines vehicle sales with maintenance, repairs and replacement parts, so customers return to the same dealer after buying; its automotive locations include stores in Vacaville and Yuba City, California, and Tucson, Arizona.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

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