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Cone Health

Not-for-profit healthcare network delivering hospital care

Medical Assistant Certified 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBurlington, NC, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Two years of work experience as a Certified Medical Assistant is required.
  • Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) is required from one of the listed certifying organizations: AAMA, AAH, AMT, NCCT, NHA, ARMA, NHCWA, NAHP, NRMA, or AMCA.
  • BLS (CPR) certification from the American Red Cross or an AHA Healthcare Provider is required.
  • The employee must participate in a clinical orientation and competency evaluation and pass a clinical skills assessment and medication administration test within 90 days of hire, within three attempts.
  • Ongoing competency validation is required to remain in the Medical Assistant II Certified role, including annual selection of five items from the Clinical Ladder Assessment documented throughout the year as part of the annual evaluation.

Responsibilities

  • Provide team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and age.
  • Support nursing, laboratory, clerical, and Physician staff to facilitate positive patient outcomes and care under moderate supervision.
  • Cross-train to alternate positions, sites, and specialties to support the practice in front office, check-out, scheduling, and laboratory functions as needed.
  • Precept newly hired medical assistants and medical assistant students, providing guidance and support during training.
  • Serve as a qualified observer for clinical competencies.
  • Organize and teach annual educational presentations to staff when requested by leadership.
  • Lead and organize daily huddles, facilitating communication and coordination among clinic staff.
  • Lead clinic quality or process improvement projects as requested by leadership.
  • Manage clinic supply and medication ordering to ensure necessary items are available.
  • Enter data such as vital signs and implement the plan of care as directed by the Provider.
  • Implement protocols and standing orders based on patient complaints or reasons for visits.
  • Perform 12-lead electrocardiograms, select respiratory care procedures, and other assigned patient care; assist providers with specialty procedures when adequately trained and competency has been demonstrated.
  • Administer oral and parenteral medications, including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to policies, procedures, and medical assisting standards under supervising physicians' direction.
  • Complete medication prior authorizations as needed and communicate physician prescriptions to pharmacies by phone and fax as needed.
  • Provide accurate, complete, and timely documentation of medical assistant procedures in the medical record.
  • Communicate patient conditions, questions, and concerns to nursing staff and physicians to support appropriate triage and responses to messages.
  • Perform other duties as assigned.

Desired Qualifications

  • Completion of a Medical Assistant Program is preferred.
  • SPICE Training is preferred.
  • Fit-Test Training is preferred.
  • Membership in a professional organization such as AAMA is preferred.
  • Experience leading quality or process improvement projects is preferred.
  • Experience as a trainer is preferred.
  • Experience in practice front office roles is preferred.
  • Advanced certification in addition to BLS, such as ACLS or PALS, is preferred.

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size
5,001-10,000
Company stage
Seed
Total funding
$100K
Headquarters
Greensboro, NC
Founded
1953

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