Visitor Control Support 2

REPORTS TO: Sr Program Manager – Additive Manufacturing COE - AAT

SUPERVISES: N/A

Austal USA Advanced Technologies (AT) is a division of Austal USA, a global defense prime contractor and a designer and manufacturer of defense and commercial ships.

Austal USA AT works at the forefront to invent, mature, and implement advanced maritime technologies which enhance operational capacities and improve readiness of our defense systems. Austal USA AT operates a technology hub in Charlottesville VA which works to bring cutting-edge manufacturing technologies to scale and also oversees operation of the U.S. Navy’s Additive Manufacturing Center of Excellence (AM COE) located in Danville, VA. The mission of the AM COE is to operationalize additive manufacturing in the submarine industrial base and provide emergent request support to sustain our Nation’s fleet.

AUTHORITIES / RESPONSIBILITIES:

• Performs a variety of administrative duties in support of the organization’s Security Department ensuring compliance with company policies, security procedures, and government regulations.
• Process and maintain records related to security access, visitor logs, and badge issuance.
• Maintains various security and access systems.
• Coordinate and process U.S. persons visit requests; coordinates with Export Compliance for foreign national visitors.
• Verify proof of citizenship documents.
• Collaborate with internal and external teammates and partners to ensure efficient on-boarding of Austal and Contractor/Subcontractor personnel.
• Arrange and coordinate visits with authorized teammates.
• Register guests in visitor logs and databases.
• Utilize various software programs for data entry and badge creation.
• Create/Activate/Re-activate access badges.
• Update/Change/Troubleshoot credentials and access permissions for badges.
• Report monthly metrics to Austal USA – Mobile for Compliance Reporting.
• Perform clerical and administrative support duties as needed.
• Administer security training as needed.

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:

• High School Diploma required; Associate’s degree preferred.
• 5+ years of relevant administrative, clerical, or customer service experience in a fast-paced working environment required; security related experience preferred.
• Intermediate proficiency in MS 365 applications (Outlook, Word, Excel) - able to learn new software programs quickly.
• Must be able to work flexible hours, including days, evenings, nights, weekends and occasional holidays in support of department and customer needs.
• Excellent verbal and written communication skills.
• Demonstrated customer service driven performance.
• Able to multi-task and pivot in a fast paced, responsive environment.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

TOOLS:

DIRECTION EXERCISED:

DISCRETION EXERCISED: Works under moderate supervision

LIAISES WITH: All departments, vendors, visitors, tenants and teammates

ADDITIONAL REQUIREMENTS:

• Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:
  • 18 years of age or older.
  • Able to provide proof of US Person Status.
  • No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date.
  • No felony convictions of Drug crimes within three years from disposition date.
  • Willing to submit to a drug screen.
  • Willing to submit to a background check.

SAFETY

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

Equal Employment Commitment

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.

Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.