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Screwfix

Omnichannel home-improvement retailer and supplier

Trade Supervisor

Retail Store ManagementPosted on Nov 13
Full-timeLondon, UK

About the Job

Requirements

  • Build relationships with customers and the team.
  • Be willing to learn and develop skills.
  • Have an interest in the trade industry; training will provide the required knowledge.
  • Be flexible, reliable, honest, and hardworking.

Responsibilities

  • Serve Trade customers at the Trade Sales Counter and help them identify the products they need for their projects.
  • Talk with customers about their projects and offer advice to drive sales.
  • Take ownership of sales key performance indicators, account growth, onboarding new customers, and customer service.
  • Guide and coach the team to build the store's reputation.

About the Company

Screwfix

Omnichannel home-improvement retailer and supplier

Screwfix is a home-improvement retailer with 70,000+ products available through phone, online, app, or in-store. Customers can order up to 8pm for next-day delivery, use Click & Collect to pick up in about a minute, or take advantage of Screwfix Sprint, a 20-minute home or site delivery via the Screwfix App. The company operates across the UK, Ireland, and France as part of the Kingfisher group, and focuses on omnichannel access, fast fulfillment, and a wide product range. It differentiates itself with rapid delivery options, a seamless app-driven experience, extensive reach through a large store network, and a commitment to sustainability. Its goal is to make it easy and fast for tradespeople and DIY customers to get what they need for projects, growing its customer base and market presence while continuing to improve service and reduce environmental impact.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Yeovil, United Kingdom
Founded
1979

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