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Elastic

Searches enterprise data and monitors systems

Partner Solutions Architect

Pre-Sales Solution EngineeringPosted on Nov 9
Full-timeAustin, TX, USA$74.7k - $118.1k

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • Zero to two years of experience in technical presales, solutions engineering, consulting, or technical support.
  • Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
  • Basic hands-on familiarity with at least one major cloud platform (AWS, Azure, or GCP) and common system environments.
  • Ability to clearly explain technical concepts, ask clarifying questions, and deliver engaging product presentations.
  • High attention to detail, strong organizational habits, and eagerness to take constructive feedback from senior team members and quickly apply it to assignments.
  • Ability to build stable internal and external relationships, complete assigned tasks within defined timelines, and exercise sound judgment using standard operating procedures.
  • Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.

Responsibilities

  • Review and help process partner deal registrations alongside Partner Managers, ensuring technical intake requirements and scoping criteria are met.
  • Execute partner sales playbooks on qualified opportunities, helping partners understand how Elastic solutions and their own services fit together.
  • Support hands-on labs, standard demonstrations, and basic Proofs of Concept (PoCs) in collaboration with account AEs and senior Solutions Architects.
  • Keep up to date on core Elastic product features and competitive positioning to help partners accurately articulate “Why Elastic.”
  • Build productive working relationships with partner technical staff, acting as a responsive, front-line technical contact for assigned partners.
  • Contribute to and execute tactical milestones within partner Technical Engagement Plans under the direction of senior team members.
  • Deliver foundational technical workshops, product overviews, and hands-on lab sessions that guide partner engineers toward accreditation and certification.
  • Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.
  • Assist partners with the deployment and setup of standard Elastic demonstration environments, sandbox labs, and testing grounds.
  • Deliver approved demos and presentation decks using Google Slides, Zoom, and whiteboarding to partner teams.
  • Gather feedback, partner requirements, and technical questions from the field to share with internal Elastic teams.
  • Contribute to reusable collateral, including demo walkthroughs, configuration checklists, and FAQ notes, using established templates and best practices.

Desired Qualifications

  • Hands-on scripting knowledge in Python, Bash, or JSON for data ingestion, automation, or demo setup.
  • Prior experience delivering technical tutoring, lab assistance, or software training.
  • Baseline familiarity with containerization using Docker or Kubernetes, or with search technologies.
  • Target or progress toward achieving the Elastic Certified Engineer (ECE) certification and a foundational Cloud Service Provider (CSP) certification within the first year.

About the Company

Elastic

Searches enterprise data and monitors systems

Elastic builds search, observability and security software for developers, IT operations teams and security analysts. Elasticsearch indexes enterprise data so applications can retrieve records, while Kibana gives teams dashboards for exploring results and investigating system activity. Customers use the tools to search business information, monitor applications and infrastructure, and investigate threats across their data. Elastic sells managed cloud services and self-managed subscriptions, with resource-based hosted pricing, usage-based serverless pricing and licenses tied to nodes and memory. Founded in 2012, Elastic lists San Francisco, California, as its headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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