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University of Arkansas

Public research university in Arkansas

Manager – Finance & Revenue Cycle

Business OperationsPosted on Nov 11
Full-timeLittle Rock, AR, USANo salary listedRemote

About the Job

Requirements

  • A bachelor's degree in Healthcare, Business, Finance, or a related field is required; an additional four years of experience may substitute for the degree.
  • At least two years of experience in a hospital, outpatient facility, or community clinic with increasing responsibility is required.
  • At least two years of clinic or hospital revenue cycle experience in scheduling, registration, coding, and/or billing is required.
  • Two years of supervisory experience, including personnel management and budget preparation, is required.
  • CHA certification is required, or the candidate must be able to obtain it within one year of hire.
  • EPIC system proficiency and understanding of the payer landscape are required.
  • Advanced Excel and data analysis skills are required.
  • Financial acumen in budgeting, variance analysis, and financial reporting is required.
  • Process improvement and project management skills are required.
  • Leadership and team development abilities are required.
  • Customer service orientation and ability to embody Patient and Family Centered Care (PFCC) are required.
  • Effective verbal and written communication and collaboration across departments are required.
  • Compliance and regulatory awareness, including Joint Commission and IRC/ICE policies, is required.

Responsibilities

  • Oversee clinical financial and administrative operations for the service line, ensuring staffing meets department needs and managing time and attendance.
  • Monitor clinic performance through monthly quality and productivity audits, identify trends from reports, and lead process improvement initiatives.
  • Drive continual process improvement to achieve excellence in Access and Financial operations, and lead new or enhanced projects approved by access directors.
  • Ensure compliance with departmental, IRC, ICE, and campus policies; manage hiring, onboarding, evaluations, training, coaching, and progressive discipline.
  • Promote teamwork and PFCC concepts, and address patient access and revenue cycle complaints through proactive service recovery.
  • Lead day-to-day revenue cycle and financial operations across outpatient and inpatient services for the primary care service line.
  • Develop and maintain daily, monthly, quarterly, and annual performance reports.
  • Partner across the matrixed organization with service line administrators to foster positive relationships with medical staff.
  • Champion revenue cycle performance while ensuring compliance with Integrated Revenue Cycle, Integrated Clinical Enterprise, UAMS, HR, and regulatory requirements.

Desired Qualifications

  • Prior management experience in a high-volume revenue cycle environment.

About the Company

University of Arkansas

Public research university in Arkansas

University of Arkansas is a public land-grant research university in Fayetteville, Arkansas. It provides undergraduate and graduate education, conducts research, and supports public-service and extension activity. Academic colleges, laboratories, student services, facilities, and administrative units make up the campus operating environment. Faculty, research, student-support, technical, trades, and professional roles support the institution. The profile is campus-specific while recognizing that the University of Arkansas System uses a shared official careers platform.

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