Honor Health

Nonprofit healthcare system providing comprehensive care

Admitting Services Representative

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeScottsdale, AZ, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
At least 6 months of medical office, hospital registration/business, banking, medical insurance office, or customer service experience is required.

Responsibilities

Admit clients to the hospital by collecting information and deposits, completing forms, obtaining signatures, scanning identification cards and documents, and updating admission, discharge, and transfer systems.
Greet patients and the public, provide information courteously and professionally, follow HIPAA regulations and confidentiality standards, and address patient questions and concerns empathetically.
Process preregistered accounts and complete registration and admissions information by obtaining demographic, insurance, financial, and medical information according to revenue cycle criteria.
Obtain required signatures on medical, financial, and compliance documents, prepare supporting paperwork including patient identification bands, and follow patient identification policies.
Scan relevant documents into electronic medical and financial records, including identification, insurance cards, advance directives, admission conditions, financial agreements, physician orders or scripts, and other pertinent paperwork.
Follow third-party payer requirements, verify insurance eligibility and coverage, complete insurance notifications, obtain prior authorization, check medical necessity, follow required procedures, and inform a supervisor or lead about unusual situations and problem accounts.
Request and accept payments due at admission or discharge, including copayments, deductibles, coinsurance, and prepayments for uninsured or underinsured patients.
Collaborate with the multidisciplinary healthcare team to support patient satisfaction and maximize reimbursement.
Help with department training when needed.

Desired Qualifications

One year of experience in a medical office or another hospital, nursing home, or similar facility is preferred.

Primary City/State:

Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260

Category:

Patient Services

Shift:

Day

Department:

Registration Admitting



PRN position to cover Piper, Admitting and OB

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems. Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.

ESSENTIAL FUNCTIONS

Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.
Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria.
Obtains required signatures on all medical, financial and compliance documents. Prepares supportive paperwork, including patient identification band to assure accurate patient identification in accordance with Red Rule Policies.
Scans all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork.
Responsible for adhering to all third party payer requirements including Medicare, Medicaid, managed care, Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance, denials and/or penalties to the patient, hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts.
Requests and accepts payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities and pre-payments for uninsured or underinsured patients.
Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed.

EDUCATION

High School Diploma or GED Required

EXPERIENCE

6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience. Required
1 year experience at a medical office or other hospital/ nursing home facility. Preferred

LICENSE AND CERTIFICATIONS

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About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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