People Operations Specialist
No salary listed
Mid, Senior
Braga, Portugal
Hybrid
People & HRHR Operations & Coordination
About the job
Requirements
- Two to four years of experience in HR administration, People Operations, payroll coordination, office administration, or a related role.
- Experience supporting employee lifecycle processes, payroll inputs, benefits administration, absence tracking, and HR documentation.
- Familiarity with HR systems, spreadsheets, document management tools, and administrative or government portals.
- Professional fluency in Portuguese and English.
- Ability to handle confidential employee information with discretion and professionalism.
- Ability to collaborate with different teams, external partners, and stakeholders in an international working environment.
Responsibilities
- Manage day-to-day HR administration, including employee records, personnel files, employment documentation, and employee lifecycle changes.
- Prepare and maintain employment contracts, amendments, employee status changes, and other HR documentation.
- Support onboarding and offboarding processes, ensuring all required documentation, registrations, and administrative steps are completed on time.
- Maintain accurate and up-to-date employee information across HR systems, spreadsheets, and document management tools.
- Provide administrative support for performance management, salary reviews, and other employee-related processes.
- Coordinate monthly payroll preparation by collecting and validating payroll inputs, including absences, leave records, bonuses, deductions, and employee changes.
- Work closely with external accountants, payroll providers, and finance partners to support accurate and timely payroll processing.
- Administer employee benefits, including private health insurance, and respond to employee queries related to benefits and associated documentation.
- Maintain accurate records of annual leave, sick leave, parental leave, and other employee absences.
- Prepare employee documentation required for payroll, benefits, banking, and other administrative requests.
- Maintain complete, accurate, and audit-ready HR and employee documentation.
- Support internal and external audits, including SOX-related reviews, by gathering and organizing relevant records.
- Coordinate employee registrations, employment terminations, and other required submissions through applicable local administrative and government systems.
- Coordinate health and safety training with external providers and maintain the relevant documentation.
- Work with the Global HR team, external accountants, and legal advisors on employment documentation and local compliance requirements.
- Act as a local point of contact for employees and managers on routine HR questions, benefits, leave, documentation, and workplace matters.
- Support employee engagement and development initiatives, including planning, coordination, communications, and logistics.
- Organize team events, office activities, and other initiatives that contribute to a positive employee experience.
- Gather employee feedback and identify opportunities to improve HR services and workplace processes.
- Represent the company at relevant external HR events when appropriate.
- Coordinate day-to-day office administration to ensure a well-organized and efficient working environment.
- Liaise with suppliers, banks, external accountants, building management, and other service providers.
- Organize and track invoices, coordinating with external accounting partners and relevant invoicing platforms.
- Manage office supplies, equipment, maintenance requests, repairs, and fixed asset reporting.
- Support vendor coordination and gather information for contract, service, and pricing discussions.
- Coordinate travel arrangements, hotel bookings, visitor logistics, and office events as needed.
About the company
Smith Micro Software develops mobile applications and services that focus on digital safety, family protection, and voice messaging. Its products, such as SafePath and CommSuite, work by allowing mobile network operators to provide their customers with tools for location tracking, parental controls, and visual voicemail. Unlike many consumer-only apps, Smith Micro integrates its software directly with telecommunications providers and device manufacturers to offer these services as part of a mobile plan. The company's goal is to provide a secure digital environment for families while helping mobile operators increase customer engagement through licensed software solutions.
Company Size
201-500
Company Stage
IPO
Headquarters
McCandless, Pennsylvania
Founded
1982
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Simplify's Take
What believers are saying
- September 10, 2026 expanded multi-year U.S. Tier 1 mobile operator agreement.
- Bill Smith returned as CEO on September 18, 2026, restoring founder continuity.
- SafePath Connect's August 13 launch opened faster, broader partner distribution channels.
What critics are saying
- June 30, 2026 filings still flagged substantial going-concern doubt.
- Revenue depends on a few carriers; Verizon's 2023 loss halved sales.
- March 2026 convertibles, June 2026 warrants, and reverse split heavily dilute holders.
What makes Smith Micro Software unique
- SafePath spans carrier-grade family safety, senior care, SDKs, APIs, and direct-to-consumer delivery.
- Consumer Cellular launched SafePath OS Senior Phone on September 2, 2026.
- Orange Belgium launched SafePath Connect in Belgium on September 8, 2026.
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Benefits
- Health Insurance
- 401(k) Company Match
- Company Equity
- Paid Vacation
- Hybrid Work Options